Governing AI at Scale – Welcome to AI Control Tower

ServiceNow TechBytes

Governing AI – Welcome to AI Control Tower
Episode Overview

Governance accelerates AI success. Control enables innovation. In this premiere episode, we explore how ServiceNow governs AI at scale through AI Control Tower, a groundbreaking solution that transforms how enterprises manage their artificial intelligence landscape.

Host Bobby Brill brings together three visionary leaders. They reveal the hidden AI sprawl within enterprises. They expose the risks. And they illuminate a path forward - one where governance and innovation dance in perfect harmony, where control mechanisms become the very foundation of sustainable AI transformation.

The Conversation
AI is everywhere. Sometimes visible, often hidden, always expanding. Our experts navigate the complex terrain of enterprise AI governance, from shadow AI implementations that operate beyond IT oversight to the regulatory frameworks demanding immediate attention. Ravi Krishnamurthy, Vice President of Product Management for AI Platform and Responsible AI, unveils AI Control Tower—a solution that brings clarity to chaos. Sampada Chavan, Senior Principal Product Manager, demonstrates how regulatory compliance becomes achievable through systematic governance. Peter Weigt, Sr. Director of Inbound Product Management for Responsible AI, challenges conventional thinking about the innovation paradox and reveals governance as the strategic enabler organizations desperately need.

Discovery meets responsibility. Compliance meets creativity. Control meets capability.

Expert Panel

Ravi Krishnamurthy | Vice President of Product Management, AI Platform and Responsible AI

Sampada Chavan | Senior Principal Product Manager, AI Control Tower

Peter Weigt | Sr. Director, Inbound Product Management, Responsible AI

Host: Bobby Brill

00:00 Introduction to Governing AI at Scale

00:31 Meet the Experts

00:54 Hidden AI in Your Enterprise

02:56 Discovery and Responsible AI Practices

11:28 The Innovation Paradox

14:59 AI Control Tower and Governance

19:42 Conclusion and Final Thoughts

Links to AICT deep-dive blogs:

https://www.servicenow.com/community/now-assist-articles/part-0-our-journey-to-the-ai-control-tower-nbsp/ta-p/3280295

https://www.servicenow.com/community/now-assist-articles/part-1-the-gathering-storm-ai-s-rising-tension-nbsp/ta-p/3280309

https://www.servicenow.com/community/now-assist-articles/part-2-the-architecture-of-control-building-the-ai-control-tower/ta-p/3344257

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