Creating a 5-Star Client Experience & Exceeding expectations of high need client with Bron Hansboro

Mind Your Wedding Business Podcast

เนื้อหาจัดทำโดย Kevin Dennis เนื้อหาพอดแคสต์ทั้งหมด รวมถึงตอน กราฟิก และคำอธิบายพอดแคสต์ได้รับการอัปโหลดและจัดหาให้โดยตรงจาก Kevin Dennis หรือพันธมิตรแพลตฟอร์มพอดแคสต์ของพวกเขา หากคุณเชื่อว่ามีบุคคลอื่นใช้งานที่มีลิขสิทธิ์ของคุณโดยไม่ได้รับอนุญาต คุณสามารถปฏิบัติตามขั้นตอนที่แสดงไว้ที่นี่ https://th.player.fm/legal

State Secrets: Inside The Making Of The Electric State

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The Secret To Getting Inspired: Millie Bobby Brown & Chris Pratt Go Behind The Scenes 21:04

7 weeksที่แล้ว21:04

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21:04

Step into the mysterious and visually stunning world of The Electric State as host Francesca Amiker takes you behind the scenes with the creative masterminds who brought Simon Stålenhag’s dystopian vision to life. In this premiere episode, directors Joe and Anthony Russo, stars Millie Bobby Brown and Chris Pratt, writers Christopher Markus and Stephen McFeely, and producers Angela Russo-Otstot and Chris Castaldi reveal how they transformed a haunting graphic novel into an epic cinematic experience. Watch The Electric State coming to Netflix on March 14th. Check out more from Netflix Podcasts . State Secrets: Inside the Making of The Electric State is produced by Netflix and Treefort Media.…

ประมาณหนึ่งปีที่แล้ว 44:08

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Technical Disclaimer:

Please note: There were a few technical issues during the recording due to internet lag. We appreciate your understanding and assure you that the content remains insightful and valuable.

Providing a high-end, 5-star client experience isn’t just about the event day—it’s about truly listening, setting expectations, and delivering at every step.

In this episode, Bron Hansboro, also known as The Flower Guy Bron, shares how he crafts a 5-star client experience for high-touch clients. He dives into practical tips for building trust through listening, aligning with client expectations, and setting up processes to maintain service quality across different budget levels. Bron also explains the power of anticipating needs and the importance of creating a seamless experience for both clients and event partners.

Episode Highlights:

The importance of listening to clients to understand their unique vision.
How to adapt service offerings for different client budget levels without compromising quality.
The role of a client concierge to elevate communication and service.
Using presentations to wow clients and make the decision-making process smooth.
Setting boundaries and expectations early to manage high-need clients effectively.

If you found this episode helpful, please share it with a friend or colleague, and leave us a review on Apple Podcasts or Spotify. Follow the show to stay updated on future episodes!

Connect with Bron:

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Mind Your Wedding Business Podcast