13. Measure Outcomes

Building Better Workflows: Strategies and Tips for Pediatric Mental Health Clinicians

Summary:

In Episode 13 of the BBW podcast, Dr. Lia discusses the critical aspect of Mental Health Outcomes Measurement in the context of Integrated Behavioral Health. She emphasizes the necessity of collecting data to support implementation changes, secure funding, and enhance service delivery. Dr. Lia uses Suicide Prevention Screening as a primary example, highlighting the importance of tracking the number of screenings conducted, positive responses, referrals to mental health services, and urgent interventions such as emergency room referrals. These metrics proved crucial for her system to justify placing social workers in practices, demonstrating a proactive approach to managing mental health crises.

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Additionally, Dr. Lia touches on Mental Health Training Programs, noting the benefits of training healthcare staff in mental health first aid to boost their confidence and competence in handling mental health concerns. She stresses the value of Patient Satisfaction Healthcare, measuring whether patients feel their issues are acknowledged and treated effectively. Dr. Lia also discusses the logistics of Mental Health Billing and Coding, underscoring the role of accurate coding and billing in sustaining healthcare practices financially. The episode concludes with an invitation for listeners to engage further in these discussions, setting the stage for the final episode where these topics will be explored in greater depth.

Bullet points of key topics

• Dr. Lia discusses the importance of collecting data to support the implementation of integrated behavioral health and its impact on funding and service efficiency.
• She shares insights on measuring various metrics like suicide screenings, mental health referrals, and staff training outcomes to justify resource allocation.
• The episode emphasizes collaboration with different departments to optimize processes such as appointment scheduling, billing, and coding.

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