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231: Ready to Negotiate Like a Pro in High-Stake Conversations? Tune in with FBI Insider Chris Voss
Manage episode 409076186 series 3558974
เนื้อหาจัดทำโดย Erin Diehl | Business Improv Edutainer, Failfluencer, Professional Zoombie, Erin Diehl | Business Improv Edutainer, and Keynote Speaker เนื้อหาพอดแคสต์ทั้งหมด รวมถึงตอน กราฟิก และคำอธิบายพอดแคสต์ได้รับการอัปโหลดและจัดหาให้โดยตรงจาก Erin Diehl | Business Improv Edutainer, Failfluencer, Professional Zoombie, Erin Diehl | Business Improv Edutainer, and Keynote Speaker หรือพันธมิตรแพลตฟอร์มพอดแคสต์ของพวกเขา หากคุณเชื่อว่ามีบุคคลอื่นใช้งานที่มีลิขสิทธิ์ของคุณโดยไม่ได้รับอนุญาต คุณสามารถปฏิบัติตามขั้นตอนที่แสดงไว้ที่นี่ https://th.player.fm/legal
Chris Voss worked as a Supervisory Special Agent for the FBI, specializing in negotiation. Now Chris is the World's #1 Negotiation Coach, Keynote Speaker, Bestselling Author of Never Split The Difference, and CEO at The Black Swan Group, Ltd.
In today’s episode, Erin and Chris discuss identification versus feeling when it comes to empathy, the power of the pause in high-stake conversations, and why tactical empathy is the key to collaboration.
If you’re looking for tangible strategies for improving your communication skills – this is the episode for you.
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