How to Navigate Conversations About Poor Sales Performance

Building Elite Sales Teams

Summary

Building a culture of performance is crucial for sales leaders, and addressing employee performance issues is a key aspect of this. In this episode, the guest provides valuable strategies for handling difficult conversations and driving performance improvement. They emphasize the importance of taking ownership as a leader and understanding that poor performance is their responsibility to address. By asking the right questions and encouraging self-discovery, leaders can help struggling team members find solutions to improve their performance. The guest also highlights the significance of creating development plans and providing the necessary support and resources for team members to succeed. However, if despite efforts, an employee's performance does not improve, it may be necessary to part ways with empathy and understanding.

Take Aways

• Take ownership of addressing employee performance issues.
• Ask the right questions to understand the underlying reasons for poor performance.
• Encourage team members to take ownership of their development plans.
• Invest in training and coaching to close skill gaps and boost confidence.
• Know when it's time to part ways with an employee, but do it with empathy.

Connect with us at: https://www.yardstick.team/

Connect with Lucas: linkedin.com/in/lucasprice1

Connect with Dr. Jim: linkedin.com/in/drjimk

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