Kate Ancketill's Blueprint for the Future of Consumer Behaviour

Business Without Bullsh-t

EP 328 - Kate is a global thought-leader in business futurism and CEO of GDR - Creative Intelligence which is renowned for blending big picture context with insights from industry experts to predict the impact of new technologies and consumer behaviours on commerce.

In this extended episode, we discuss pressing retail and business trends, the impact of global macro forces on retail, sustainable practices, and the challenges of profitability amidst de-globalisation.

Kate emphasises experiential retail, evolving consumer behaviour, and the necessity for businesses to adapt to demographic and economic shifts.

We also addresses the rise in retail theft and its economic impacts, housing challenges, and the future role of empathic AI in transforming consumer interactions and societal structures.

Chapters:

00:00 BWB with Kate Ancketill

01:21 Understanding Macro Forces and Trends

02:01 Consulting for Billion-Dollar Corporations

02:33 The Impact of AI and Future Technologies

06:37 Concerns Keeping Business Leaders Awake

13:23 The End of Mass Consumption

14:39 Sustainability and the Circular Economy

32:21 Reviving the High Street

44:08 The Decline of Department Stores

45:07 The Rise of Experiential Retail

45:39 Selfridges: A Case Study

48:31 The Role of Social Media in Modern Retail

52:30 The Impact of AI on Retail

01:01:56 The Complexities of U.S. Expansion

01:11:33 Economic Challenges and Consumer Behaviour

01:13:20 Retail Theft and Its Consequences

01:14:25 Retail Crime and Its Impact on Society

01:16:41 Housing Market Challenges and Solutions

01:19:41 The Decline in Birth Rates and Its Implications

01:22:00 Kate's Bullshit in Business

01:25:04 Quickfire Round - Get To Know Kate

01:36:13 The Future of AI and Its Potential

01:46:19 Wrap Up

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