Behind the Scenes of a Client Experience: From Employee to CEO with Haylee Gernert

Creating the World's Best Client Experience

Alison chats with Haylee Gernert, an experienced online business manager and author of the Virtual Life Newsletter, to explore the essential elements of scaling businesses. They discuss how the right support can empower CEOs to focus on their strengths while navigating the complexities of entrepreneurship.

Haylee shares her transition from a traditional administrative role to her current impactful position, highlighting the importance of adaptability and strategic delegation. Alison and Haylee delve into operational strategies that streamline processes, emphasizing collaboration and clear communication within teams. Haylee also offers practical advice for business owners hesitant to seek help, advocating for gradual integration of support to enhance productivity and client relationships.

Ultimately, the goal is to encourage business owners to view seeking assistance as a strategic move that fosters growth in their entrepreneurial journey.

HIGHLIGHTS:

17:43 The Importance of Support in Business

31:40 Finding the Right Support

33:43 Connecting with Haley Gernert

connect with Haylee:

website: https://www.the-virtual-life.com

SPONSOR:

Cellev8

Discount code: THEALISONK2024

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