Better Processes Make Better Businesses with Steve Kyles

Loan Officer Team Training with Irene Duford

“Your support staff isn’t a liability they’re a profit center when trained the right way!”

Steve Kyles is a partner with Mortgage Marketing Animals, one of the top mortgage coaching programs in the country for Loan Officers as well as a top-producing branch manager at SMP. He is also the host and founder of the energetic and value-packed Loan Officer Leadership Podcast, one of the top podcasts for Loan Officers across the nation. He’s a friend and a fun podcast guest to boot!

We start with the power of systems, discuss putting the right people in the right place and ask WHO can you add to help grow to the next level.

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Hear more from Steve: http://loanofficerleadership.com/

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Show highlights:

00:45 - Loan Team Training according to Steve Kyles

01:55 - About Steve Kyles and Loan Officer Leadership podcast

03:50 - How Steve’s team uses systems to ensure it’s the Same Way Every Time

07:00 - Getting the RIGHT team in the RIGHT place

11:15 - Training isn’t the best use of Loan Officer’s time

12:27 - The little guy on your shoulder

14:19 - Learning the RIGHT way

15:30 - Steve’s advice for loan officers

16:45 - Who can you add to grow to the next level

18:25 - Callstars