Culture Scaling Playbook: Hiring and Retention [S7.E2]

Scaling up: Lessons from the world's best CEOs and Founders

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Action Academy | Replace The Job You Hate With A Life You Love

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19 hoursที่แล้ว19h ago

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ประมาณหนึ่งปีที่แล้ว 34:55

MP3•หน้าโฮมของตอน

By drawing upon the wisdom of the previous CEOs, founders, leaders who I have had the pleasure of interviewing over the last six years between them have created some $150b in market capitalisation. After 42 episodes of Scaling Up and 300,000 words of transcripts we now have a database of knowledge to dive into to pull some common threads together.

This second episode of the Culture Scaling Playbook is wholly dedicated to the integral culture scaling topic of hiring and retaining great talent. The crux of every scaling success is great people, and this episode aims to give operators meaningful and tangible best practise ideas for them to execute upon when it comes to attracting and retaining top talent - be it from onboarding, feedback or remuneration (and everything in between).

Culture Scaling Workbook:

Includes show notes, links to sources and other interesting thought starters - ⁠DOWNLOAD

Chapters:

(02:00) The importance of belonging in high performing teams

(06:56) What makes for great hiring and why is it the centre of successfully scaling culture?

(13:56) The role of the Chief People Officer and the right time to hire one

(16:29) The importance of onboarding when it comes to building a cohesive culture

(20:12) Let's talk remuneration

(23:43) Building trust through feedback

(30:34) Diversity of thought and why it produces better outcomes

(33:23) The wrap up

For more content and insights:

⁠www.tdmgrowthpartners.com⁠

⁠https://twitter.com/TDM_Growth

49 ตอน

#Business #TDM Growth Partners

Culture Scaling Playbook: Hiring and Retention [S7.E2]

Scaling up: Lessons from the world's best CEOs and Founders

16 subscribers

published ประมาณหนึ่งปีที่แล้ว

แบ่งปัน

MP3•หน้าโฮมของตอน

Culture Scaling Workbook:

Includes show notes, links to sources and other interesting thought starters - ⁠DOWNLOAD

Chapters:

(02:00) The importance of belonging in high performing teams

(06:56) What makes for great hiring and why is it the centre of successfully scaling culture?

(13:56) The role of the Chief People Officer and the right time to hire one

(16:29) The importance of onboarding when it comes to building a cohesive culture

(20:12) Let's talk remuneration

(23:43) Building trust through feedback

(30:34) Diversity of thought and why it produces better outcomes

(33:23) The wrap up

For more content and insights:

⁠www.tdmgrowthpartners.com⁠

⁠https://twitter.com/TDM_Growth

49 ตอน

#Business #TDM Growth Partners

ทุกตอน

1
Founder Energy, Scaling Mindset - Silvija Martincevic, CEO, Deputy 47:48

19 วันที่แล้ว47:48

47:48

My guest today is Silvija Martincevic, the Croatian born, San Francisco based CEO of Australian founded Unicorn Deputy. Silvija's executive career has been immense in the world of fast-growing technology, as the COO of Group On, and then the chief commercial officer of Affirm, that scaled annual revenue through the billion-dollar ceiling and beyond IPO. Silvija grew up in Croatia and while she didn't learn English until she was 18, she's an incredibly lucid storyteller. We traversed some key scaling challenges from moving Deputy from a point solution to a full workforce management platform trying to move from the fickle SMB market towards solving larger and more complex problems for mid-market customers. All of this is wrapped up in a big global push to continue the growth trajectory that now has reported revenue well over a hundred million dollars a year. While Sylvia is known in the industry as an incredible executor, as an operator, it's her leadership skills that have been front and center in Deputy’s post Covid transformation, despite not being the founder, her ownership mentality is the cornerstone of her values-based leadership principles, which come clearly through as accountability, trust, and empathy. Her insights into scaling culture as a non-founding CEO were a real highlight of the conversation. As always, please reach out if you have any feedback or comments, and for more insights on a whole range of topics the new TDM website is a great resource for investors and operators alike.…

1
Keeping The Country Running - Greg Boorer, CEO and Founder CDC [S8E3] 57:20

35 weeksที่แล้ว57:20

57:20

Very rarely do you get to tell the story of a wildly successful entrepreneur that is largely unknown beyond the immediate circle of influence. Today on Scaling Up, Greg Boorer, the CEO and Founder of CDC, formally Canberra Data Centres, which is in some rarefied air among companies globally, having compounded earnings at over 30% for the last 15 years. It's now valued well in excess of $10 billion and is at the centre of the beating heart of Australia's critical infrastructure. All this, and it still has a massive growth runway ahead of it. Greg's story in many ways is the CDC story from an aspiring cyclist and reluctant it graduate. Greg has become the face and often lead salesperson of a business that has rewritten industry standards as it relates to innovation and security. In what is seen from the outside as a commoditised industry, CDC has thrived by listening to customer needs and adapting accordingly. This is a story of initial hustle and belief in an opportunity, but ultimately it's about resiliency and delivering on promises. Greg has undoubtedly built one of Australia's best businesses from the ground up, and to hear him speak about this scaling journey with the knowledge and passion that he does will undoubtedly be inspiring to all our listeners. Transcript: CHAPTERS: (00:55) – Greg’s beginnings (05:50) – A foreign start (11:32) – Moving back to Australia (18:40) – Building Canberra Data Centres , now CDC (22:40) –Tactics, tips and techniques (24:12) – Technological and competitive ddvantage (30:54) – Solidifying CDC’s Future (36:58) – CDC’s scaling journey (44:08) – Why you need to partner with the right people (47:33) – CDC’s sustainability commitment…

1
The King of Kalgoorlie - Bill Beament, Founder and CEO, Develop Global [S8, E2] 46:37

41 weeksที่แล้ว46:37

46:37

Bill Beament grew up in a working class family out of Esperance in Western Australia. He dreamed of being a general manager of a mine one day. Instilled at a young age with a deep work ethic and an acute commercial sense, he achieved much, much more than this as CEO and Executive Chair of Northern Star. Bill reshaped the underground gold mining industry and built from scratch a $16b, ASX 50 behemoth. Not resting on his laurels though, Bill has more recently turned his attention to wrapping up all his learnings about mining, about people and about leadership to his own venture Develop Global (ASX:DVP), which is on the precipice of replicating Northern Star's success in critical minerals with its unique business model of both mining services and mine ownership. This is one of Australia's great stories, largely unknown and untold outside the resource community so heavily centred in Perth, but the scaling lessons, as you'll hear, are applicable to all sectors and leaders of businesses, of all shapes and sizes. This episode takes you underground into a world unfamiliar to most, but applicable to all. I hope you enjoyed this episode of Scaling Up with Bill Beament, CEO and founder of Develop Global. Show Notes: CHAPTERS: (00:55): Bill’s upbringing in country WA (04:09): Starting in the underground industry (06:19): Lessons from Barminco (09:11): Building Northern Star (14:03): What makes a world-class underground mine operator (18:48): Operational excellence at Northern Star and starting Develop Global (24:23): Unearthing critical minerals (29:14): DVP's business model (32:34): Buying Woodlawn mine (35:59): Best in class hiring and retaining talent (41:47): Remuneration philosophy…

1
Taking the Pain Out of Payments - Hiroki Takeuchi, Co-Founder and CEO GoCardless [S8.E1] 36:10

43 weeksที่แล้ว36:10

36:10

Hiroki Takeuchi, the co-founder and CEO of GoCardless started in 2011. GoCardless is a star of the blossoming UK FinTech scene- last valued at $2.1b, the business is on a mission to take the pain out of payments for businesses of all shapes and sizes – from your local gym collecting monthly membership right through to the Uk’s biggest utility companies. Payment collection is a problem as old as time, and in creating a bank payment network to rival the card networks like Visa and Mastercard , it is also an incredibly complex ecosystem to navigate and operate in. But Go Cardless has seen tremendous success – it currently processes over $35b in payments annually from close to 100,000 customers. Aside from regulatory complexity that is only heightened when you throw cross border payments into the mix, the challenge of scaling a business that form day one has had such a variety of customer shapes and sizes gives rise to some wonderful lessons for operators. Hiroki’s personal story is incredibly inspiring. The founder’s journey always involves a level of grit and determination to overcome adversity, but Hiroki takes it to a new level; five years into the Go Cardless journey, a bike accident resulted in a spinal cord injury. If anything, it gave him a him a perspective on life and leadership that has enabled Go Cardless to flourish like it has. Show Notes: (02:12): Founding Story (06:45): Why direct debit? (10:03): Unraveling the complexity around cloud-based payments (12:31): Navigating the rules and regulations on collecting payments (14:02): GoCardless’ competitive advantage (19:00): Scaling challenges when expanding internationally (21:52): G2M success via partnerships (24:21): GoCardless’ culture journey (26:55): Embedding and living company values (28:26): Leading the business post bicycle accident (31:10): Evolution of leadership when scaling a business…

1
Culture Scaling Playbook: Hiring and Retention [S7.E2] 34:55

1 yearที่แล้ว34:55

34:55

What is a high-performing culture? It's a question some think as straightforward as it is philosophical. In these special episodes, we explore high performing cultures; what they are, how to create them, and most importantly how to not just maintain them, but scale them. By drawing upon the wisdom of the previous CEOs, founders, leaders who I have had the pleasure of interviewing over the last six years between them have created some $150b in market capitalisation. After 42 episodes of Scaling Up and 300,000 words of transcripts we now have a database of knowledge to dive into to pull some common threads together. This second episode of the Culture Scaling Playbook is wholly dedicated to the integral culture scaling topic of hiring and retaining great talent. The crux of every scaling success is great people, and this episode aims to give operators meaningful and tangible best practise ideas for them to execute upon when it comes to attracting and retaining top talent - be it from onboarding, feedback or remuneration (and everything in between). Culture Scaling Workbook: Includes show notes, links to sources and other interesting thought starters - ⁠ DOWNLOAD Chapters: (02:00) The importance of belonging in high performing teams (06:56) What makes for great hiring and why is it the centre of successfully scaling culture? (13:56) The role of the Chief People Officer and the right time to hire one (16:29) The importance of onboarding when it comes to building a cohesive culture (20:12) Let's talk remuneration (23:43) Building trust through feedback (30:34) Diversity of thought and why it produces better outcomes (33:23) The wrap up For more content and insights: ⁠www.tdmgrowthpartners.com⁠ ⁠https://twitter.com/TDM_Growth…

1
Culture Scaling Playbook: Values [S7.E1] 38:54

1 yearที่แล้ว38:54

38:54

What is a high-performing culture? It's a question some think as straightforward as it is philosophical. In these special episodes, we explore high performing cultures; what they are, how to create them, and most importantly how to not just maintain them, but scale them. By drawing upon the wisdom of the previous CEOs, founders, leaders who I have had the pleasure of interviewing over the last six years between them have created some $150b in market capitalisation. After 42 episodes of Scaling Up and 300,000 words of transcripts we now have a database of knowledge to dive into to pull some common threads together. This first episode of the Culture Scaling Playbook is wholly dedicated to the role values play in successfully scaling people and culture; why they are important, how they have to be at the centre of every decision made and every behaviour exhibited in a business and importantly how best to do this. Chapters: (02:00) High performance in teams (04:18) What is culture - the triangle framework (07:18) Link between effective cultures and exceptional business results (13:02) Values and when they get formalised (21:35) Living the valuies and codifying them (26:13) Values and hiring - from interviews to onboarding (34:25) Can you refresh or change your values? (37:07) The wrap up Culture Scaling Handbook: Includes show notes, links to sources and other interesting thought starters: Download For more content and insights: www.tdmgrowthpartners.com https://twitter.com/TDM_Growth…

1
The 6-Star Entrepreneur - Adam Schwab, the CEO and Co-Founder of Luxury Escapes [S6.E9] 47:29

2 yearsที่แล้ว47:29

47:29

Adam Schwab is our guest on Scaling Up, the CEO and co-founder of Luxury Escapes – a travel marketplace with almost $1b in bookings annually. Adam’s story is that of a quintessential and accomplished entrepreneur – one of trial and error, learning from mistakes and applying it to the next chapter as is always required. Luxury escapes and its coming to being is exactly this – the twist and turns of a variety of businesses, over almost a decade, that eventually spun out something that was scalable and incredibly capital efficient. While the scaling story is largely unknown but none the less incredible – it is a story born out of customer obsession, and providing consistent value to both sides of the market place What comes next for Luxury Escapes is been exciting enough to get Adam back from 18 month sabbatical, and we not only discuss the many iterations of the business and its future, but also how Adam has thought about his own journey as a leader. Buckle up, this is a fast paced and frenetic end to another great season of Scaling Up. We will be back in 2023 with another series, a new format and hopefully many more lessons for business builders, executives and investors alike. Chapters: (02:39): The Founding Story of Luxury Escapes (09:30): Business model: Part 1, The Flash model (16:20): Business model: Part 2, Building trust in the brand (23:09): Business model: Part 3, Scaling Product and TAM. (29:58): Business model: Part 4, Horizon 3 and the billion dollar question. (35:51): People and Culture: Journey and Philosophy (40:02): Retaining Talent and views on remuneration (42:05): The Roles of Coaching, Mentoring, and Managing Show notes: Adam with a longer version of the start up years and founding story Adam on work from home - Adam's podcast "From Zero" Adam's podcast "The Contrarians"…

1
IPOs, Takeovers, SPACs and All Events In Between - Reggie Aggarwal, CEO and Founder of Cvent [S6.E8] 48:57

2 yearsที่แล้ว48:57

48:57

Reggie Aggarwal is the co-founder of Cvent , a $600m revenue Software company, that is listed on the Nasdaq (ticker CVT ). Cvent is allows organizations to more efficiently run, manage and host all formats of events from virtual to in-person and hybrid. If you have been to a large conference recently, chances are it hasa been powered by Cvent. Reggie is in a very unique position, having founded the company in 1999, he has seen 3 recessions, an IPO, A SPAC, a merger, competitors come and go and everything in between, and so it was a privilege to try and piece all the important moments in history together, and distill into lessons for current operators. To have been at the helm of a business that has scaled from 12 people to almost 5000 people has also required Reggie to be on his on scaling journey and to dig into the how he has thought about this, from someone who is consistently voted one of the best CEOS in the US, makes for a fascinating conversation. This is probably a great conversation to pair with a previous TDM blog, what makes a great CEO, as no doubt going through the conversation, you will be able to identify many of those traits shining through. As previously mentioned, all our podcasts now have transcripts available, and you can find them at our website tdmgrowthpartners.com . This is a great podcast to pair with our previous TDM blog - What makes a great CEO Show notes: Cvent Founding Story (3:13) Cvent’s product evolution from a point solution to an integrated and highly scalable platform (8:40) How pivoting out of necessity created Cvent’s Triple Threat; in-person, virtual and hybrid virtual events (14:35) Cvent’s balanced and ‘frugally profitable’ approach enabling sustainable growth and longevity (18:10) Maintaining confidence and market share against rapidly scaling competitors (22:55) The differences and unique challenges of IPO and SPAC processes (25:50) Lessons and growth opportunities from being taken private by Vista (31:54) Managing an executive team with a long-term tenure (36:15) Continuous involvement and hiring tips to effectively scale across countries and cultures (40:03) Strategic and tactical advantage of the New Delhi office (43:13) What makes a great CEO and fostering an intrapreneurial culture (45:09) The three Proverbs Reggie lives by that enabled his and Cvent’s longevity (47:25) This podcast is created and published for informational and entertainment purposes only. It is not financial advice. Transcripts may contain occasional errors in fact.…

1
The Great Australian Hustle - Ruslan Kogan, Co-Founder and CEO, Kogan.com [S6.E7] 47:39

2 yearsที่แล้ว47:39

47:39

Ruslan Kogan, the CEO and co-founder of Kogan.com ( ASX:KGN ) is the guest on this episode of 'Scaling Up'. Kogan.com is Australia’s largest pure play online retailer with over $1b in sales. Many listeners over the years would have no doubt been introduced to Kogan.com via their incredibly successful own brand electronics business that catapulted the business to a size and scale that has allowed them to enact a phenomenal e-commerce playbook. Aside from expanding their direct to consumer product offering, Kogan.com has also been able to drive greater efficiencies and value to customers across a range of service verticals. Ruslan’s story in many respects mirrors Kogan.com’s story – bootstrapped and always thinking entrepreneurially as to what is required to succeed in any given moment. This episode also dives into all the big ticket decisions that any e-tailer has to face - from how to acquire customers cheaply, as well as the importance of best in class logistics and what that looks like, be it warehousing, fulfillment or freight. Ruslan is character, a true entrepreneur in every sense, and someone who has changed the retailing landscape in Australia for the better. We are also now releasing transcripts of each episode, to find them, you can click through the show notes, or find all episodes on our website. https://www.tdmgrowthpartners.com/insight/ Show Notes: Ruslan’s upbringing in Belarus and the formative nature of immigration guiding his entrepreneurial spirit (3:10) Kogan founding story (7:08) The early years of Kogan with a bootstrapped and presale funded business model (8:43) Ruslan’s unique strategy to create customer attention by engaging with the enemy (12:32) Kogan’s diversification across new verticals through partnership with service adjacencies (18:11) Success of the Marketplace and Kogan First program, transforming Kogan into a platform business (22:10) Maintaining best in class in bound logistics in the e-commerce industry (26:51) Proliferation and efficiency of robotics and automation in warehousing (30:21) Launching a last mile logistic service in the pandemic and the transition back to external courier services (33:14) Understanding and optimising for your unique core position and competitive advantage (36:16) Initial hiring tactics e.g., only accepting CVs from Gmail accounts to filter for logical and analytical competencies (38:30) Expectation to ‘reply all’ in work email chains, building a culture of transparency and accountability (44:11) How Kogan’s cultural values have scaled from the company’s inception (45:48) This podcast is created and published for informational and entertainment purposes only. It is not financial advice. Transcripts may contain occasional errors in fact.…

1
Democratising Investing - Alex Vynokur, Co-Founder and CEO, BetaShares [S6.E6] 41:01

2 yearsที่แล้ว41:01

41:01

After a mini hiatus, 'Scaling Up' is back, and we have some incredible guests lined up in the coming months, none more so than this episode. Alex Vynokur came to Australia as a 16 year old from Soviet Ukraine, not speaking a work of English, but with a steely determination to make something of himself. And that is an understatement as to what he has achieved since – in the midst of the GFC, he co-founded BetaShares , a passive Exchange Traded Fund (or ETF) fund manager, with roughly $23b under management, making them the second largest in Australia and New Zealand. An ETF mimics an index but allows it to be investible and bought and sold on an exchange. The industry has moved swiftly from fairly vanilla – think tracking the ASX 200 or S&P 500, to more thematic or exotic type indexes - be it ESG based, or even more niche such as tracking a basket of companies involved in the creation of the metaverse. BetaShares has been at the forefront of this innovation – continually pushing the boundaries in its mission to democratise the ability for anyone to invest, given the ease, diversified and low cost nature of investing ETFs. BetaShares, despite having over 800k retail customer, will no doubt be an an under the radar success story to many listeners, but one I have been wanting to tell for a while now. You are about to hear why – it is a story of grit, and passion – and a little peek into what has driven the success of a massive business, with a huge opportunity still ahead of it. To learn more or donate to the United Ukraine Appeal visit theukraineappeal.org You can stay across all of TDM news and views via our socials, be it LinkedIn or Twitter, our handle is - @tdm_growth Show notes Alex’s background immigrating to Australia and lessons from growing up in the Soviet Union (3:14) Influence of the Soviet Union on BetaShare’s mission to democratise investing and encourage equal access (6:42) BetaShares Founding Story and the opportunity in the ETF industry (9:20) Turning a great idea into a great business and disrupting incumbents in the ETF industry (12:13) Nuances in the Australian retail ETF market that allowed for BetaShares growth (14:06) The movement of the ETF industry to thematic and ESG investing (17:44) Diversification and innovation in the index industry led by new index providers such as Solactive (21:41) The future of BetaShares (Horizon Two) – leveraging technology to improve financial literacy in Australia (23:24) People as BetaShare’s competitive advantage and secret sauce (26:06) Fostering innovation by fostering a culture that breaks down the stigma around failure as detrimental to performance (28:56) Lessons on empowering leaders, managers, and the team at large to see the benefit of failure and mistakes (30:39) Hiring and testing for innovation and curiosity (31:36) Diagnostic tools to measure innovation within BetaShares culture (32:45) How to balance giving customers what they want and innovating to provide something they haven’t even thought of (34:03) The United Ukraine Appeal –delivering non-military aid to the victims of war in Ukraine (37:30)…

1
Michelin Star Software with Joel Montaniel, CEO and Co-Founder, SevenRooms [S6.E5] 48:52

3 yearsที่แล้ว48:52

48:52

Joel Montaniel is the Co-founder, and CEO of SevenRooms , a private software company devoted to improving the way hospitality operators leverage their data to enhance business operations, build better direct relationships with customers and deliver an unforgettable customer experience. In their own words, SevenRooms allows ‘the big to feel small and the small to feel big’ when it comes to customer relationships. The conversation traverses a wide range of topics; from scaling a global business from day one, leading with empathy and its power on customers and employees, and the great frameworks for how SevenRooms prioritises product innovation, given the breadth of their customer base. Named among the ‘Best Places to Work’ in New York, it’s clear that SevenRooms culture-first mentality is deeply embedded in the company’s DNA. With this in mind, Joel talks to how SevenRooms is investing in its employees and the programs they have put in place to enable them to do their best work. Show Notes; Founding story and inspiration behind SevenRooms (3:15) Empathising with customers to better understand the problem and re-think the solution (5:27) SevenRooms Value Proposition for restaurant operators (7:04) Transitioning the hospitality industry from systems of record to systems of intelligence that drives outcomes for businesses (11:31) SevenRooms competitive advantage to streamline operations, personalize service and maximise revenue profitability for customers (13:41) Pain points when scaling a global business – how your greatest weakness can become your greatest strength (16:50) Implementing a prioritization framework to inspire product innovation and identify where SevenRooms can uniquely serve their customers (18:57) Fostering innovation to drive the hospitality industry forward as the company scales (23:00) Supporting customers and managing interactions during the pandemic (27:27) Inspiration to build a culture first company (30:00) SevenRooms core values (33:54) Career planning with employees to resolve cultural tensions and find an intersection between company and employee needs (37:46) The importance of investing in employees and providing recharge periods – Fresh Start Program and 7 R&R (41:13) How the leadership team catches cultural bugs and detractors in the company (45:35)…

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Special episode: Australia's Greatest Unknown Technologist w/ Hugh Williams [S6.E4] 46:32

3 yearsที่แล้ว46:32

46:32

Hugh Williams probably isn't a name that pops to the front of mind when talking Australia's greatest technology exports - but it should. His career leading huge teams on cutting edge projects at global tech giants Google, Microsoft and eBay have fundamentally changed the way we live our lives. Globally, few possess the depth of domain expertise as Hugh. This episode dives into 'what great looks like' when it comes to individual engineers, small product teams and larger organisations, and his insights into hiring and fostering high performance teams and innovation, and describing how the best tech companies are built and scaled, are articulated simply and actionable for leaders of all teams. We also discuss Hugh’s most recent passion project as the co-founder of CS in Schools , which is empowering the next generation of DigiTech professionals. Growing up at the frontier of technology and working alongside some of the greatest minds of the era, Hugh’s experiences transcend his industry and will provide key lessons for all listeners, of all interests. Show Notes; Hugh’s upbringing and introduction to computer science (4:00) Initial career steps manoeuvring through a technology boom and the rise of search technology (6:20) Lessons from working in Silicon Valley (11:28) Current labour climate shifting the power back to the employer (14:10) What makes a great engineer? (18:05) How to foster the best performance and innovation within teams of all sizes? (21:45) The two-pizza team (the optimal structure of a technology team) (27:34) How do the engineers integrate with the wider organisation? (31:09) Minimizing the number of company goals to unify and improve business functionality (34:09) Key lessons as a leader to build a sustainable and scalable company culture (38:40) CS in Schools mission and the key steps for Australia to be a driving force of technology progression (41:20)…

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Closet in the Cloud - Jenn Hyman, Co-Founder and CEO, Rent the Runway [S6.E3] 37:30

3 yearsที่แล้ว37:30

37:30

Our guest today on scaling up is Jenn Hyman, co-founder and CEO of Rent the Runway ( Nasdaq:RENT ). From a thought bubble to ringing the bell on the Nasdaq and being the first business to do so with a female CEO, CFO and COO, Jenn has been at the helm of a business that is a classic two-sided network case study. We dive into this, and the scaling challenges of growing both sides of the network in creating a closet in the cloud for over 2.5 million American women. The network playbook has been rolled out perfectly by Jenn and her team, and the lessons on the power of the network effects that come at scale and how hard it is to compete against are clear as Jenn adeptly walks us through how Rent the runway has layered in platform utility over time. We also discuss the leadership growth she has had to undergo to scale with the business and the importance of a feedback culture in doing so. There are so many lessons that hopefully will get the juices flowing for business builders of all sizes. If you want to learn more about how we think about Networks, and how to assess them at TDM, we have some useful videos linked below. Also below are other links to deeper discussions on the founding story of Rent the runway, as we do move through this fairly quickly in the episode. Show notes; TDM Network Effects Youtube video: https://youtu.be/ed292C36CvA TDM Network Effects Blog post: https://medium.com/tdm-tidbits/network-effects-tdm-style-ff0828165a5 How I Built this episode: https://open.spotify.com/episode/0ufSODSepCl5PPVuNAjUw6?si=6d286431430546f7 Founding story (2:47) Business model evolution – leveraging the power of a 2-sided network (Inventory/designers and consumer facing) (6:50) Scaling the supply network from a minimum viable supply to the present-day aggregation of designers (8:23) Integrating and innovating with designers – share by RTR (consignment business) and exclusive design collections manufactured by RTR (13:28) Scaling the demand network – diversifying the inventory to increase customer engagement (15:56) Challenges in scaling logistics and technology to create a vertically integrated end-to-end logistics experience (20:15) Utilising data at scale to improve the customer lifetime value and inventory ROI (23:47) The impact of covid on RTR and avenues used to overcome these challenges/leverage opportunities post pandemic (27:59) Jenn’s growth and evolution as a leader and advice for scaling leadership (30:09) Operationalizing a feedback culture into Rent the Runway (33:12) This podcast is created and published for informational and entertainment purposes only. It is not financial advice. Transcripts may contain occasional errors in fact.…

5 yearsที่แล้ว40:52

40:52

Didier Elzinga is the co-founder and CEO of Culture Amp – a people and culture platform, with a mission of powering culture focused companies right around the world. Culture Amp is a pin-up of the growing Australian technology scene, having recently reached unicorn status – the coveted billion-dollar valuation. While on the periphery, this founding story could be seen to be that of a quintessential fast-growing technology business; venture capital-funded, global focus from day one and the variety of scaling issues that emerge from this. However what separates this story, was the belief required to build a business and go after an opportunity in a category that at the time did not even exist. That is pure entrepreneurship. What is inspiring about Culture Amp, is the fact that while attempting to help every other business in the world, focus their attention on culture, Didier and his co-founders have had the added pressure of building a business that itself has needed to be a beacon of light of what is possible by placing people and culture at the heart of their own workplace. Didier is thoughtful on a whole range of topics and is no doubt one of Australia’s great next-gen founders.…

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Scaling up: Lessons from the world's best CEOs and Founders « » Culture Scaling Playbook: Hiring and Retention [S7.E2]

Culture Scaling Playbook: Hiring and Retention [S7.E2]

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ที่คล้ายกับ Scaling up: Lessons from the world's best CEOs and Founders

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Scaling up: Lessons from the world's best CEOs and Founders « »
Culture Scaling Playbook: Hiring and Retention [S7.E2]