Margaret Caroccia - Best Practices for Recruiting and Sustaining Successful EACs

Resources For Integrated Care

In this podcast, Margaret Caroccia, the Senior Director of Medicare Special Needs Plans at UPMC Health Plan, Insurance Services Division discusses best practices for recruiting and retaining committee participants, development of D-SNP EACs, as well as lessons learned for committee structure and design. These podcasts, excerpted from a 2023 webinar, explores strategies for D-SNPs and Medicare-Medicaid Plans (MMPs) to recruit and retain enrollee advisory committees. The event speakers discuss approaches for addressing logistical and cultural barriers to ongoing member engagement and strategies for supporting effective member participation through training and creating an environment that encourages members to offer and spread insights. Speakers also discuss the impact EACs have within health plans and how EACs generate ideas for organizational implementation. For more information about this webinar, click here: https://www.resourcesforintegratedcare.com/2023_ric_webinar_recruiting_and_sustaining_successful_enrollee_advisory_committees_eacs/.