37. The Unmuted Framework w/ Heather Hansen

Remote First

It's a fact that good communication skills are essential in today's remote workplace. People tend to work better when they can understand each other. But what does that mean, really?

It's easy to throw around buzzwords and phrases like "communication skills" and "interpersonal skills." But in reality, being a great communicator boils down to one simple thing: showing empathy. This is especially true when it comes to working with remote teams.

In this episode, I’m joined by Heather Hansen, a global communication specialist, TEDx speaker, and author of the book, Unmuted: How to Show Up, Speak Up, and Inspire Action. She’s the founder of Global Speech Academy, whose mission is to empower global voices to contribute to conversations that matter in business, politics, and life.

In our conversation, Heather shares how we can create a more inclusive workplace by encouraging people to speak up, the Unmuted Framework, and strategies to effectively communicate with confidence and clarity.

Listen to the podcast to find out more.