Unveiling the secrets to successful staff training and onboarding

PM Collective - The ART of property management

Get ready to redefine the way you manage your property teams, as Eser Yildirim, from the dynamic organization Flock, joins us for an enlightening conversation. Eser's unique insights into the workings of Flock, his intriguing perspective on caring for property teams, and an introduction to their revolutionary training platform on Monday.com are not to be missed!
We navigate through the treacherous waters of staffing shortages and multi-generational workplaces, with Eser shedding light on how to strike that elusive balance in job descriptions, pay, and benefits. He also emphasizes the importance of creating an environment that fosters empathy and compassion, which is crucial in dealing with challenging situations. Our chat takes a turn towards the importance of training, delegation, and regular meetings - all critical components of nurturing trust between staff and managers, and ensuring everyone is on the same page, thereby minimizing turnover.
Last but not least, we dive into the concept of approachable meetings and the crucial role of leadership. Essa shares his approach to fostering a culture of appreciation through regular one-on-one meetings using Monday.com and the importance of feedback through exit interviews and 360-degree reviews. We wrap up with a potent discussion on the balance between competition and collaboration in the workplace and how to create an approachable culture that fosters team bonding. This episode is promised to be a treasure trove of insights for anyone keen on strengthening their property management teams. Join us for this captivating journey!

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1. Taking Care of Property Management Teams (00:00:02)

2. Training, Delegation, and Regular Meetings (00:14:22)

3. Approachable Meetings in the Workplace (00:21:50)

4. The Importance of Leadership and Feedback (00:34:12)

5. Competition vs Collaboration in Office Settings (00:49:16)