59. Umbereen S. Nehal, MD, MPH: How to Talk with Business Managers

Physicians On Purpose®️

The world of healthcare management operates under a different set of rules than the medical world, and adapting one's communication technique to fit these different settings is crucial for success.

With us is Umbereen Nehal MD MPH, a seasoned Medical Affairs physician executive, healthcare strategist, 4-time Linked Top Voice, MIT Sloan Fellow MBA candidate, Former Chief Medical Officer, and coach. She shares her experiences transitioning from a practicing pediatrician to senior leadership roles and the differences in communication styles between the medical and business world.

Together, we take a closer look at how doctors and non-medical managers interact with one another and discuss the need to adapt your communication approach to various contexts. In addition, we explore the concept of ‘managing up’ and how healthcare organisations can create a business case for employee health and well-being, ultimately leading to better patient outcomes. Join us as we gain valuable insights on the world of healthcare management and communication.

“If you aren’t at the table, you are on the menu.” - Dr. Umbereen Nehal

Episode highlights:

• Negotiating with non-physician managers
• Managing up for physicians
• The business and the clinical playbook
• Benefits and metrics of a wellness program

Resources:

Program on Negotiation Harvard Law School https://www.pon.harvard.edu/

Americal Association for Physician Leadership https://www.physicianleaders.org/conference

Connect with Dr. Nehal:

Website: https://www.nehalgroup.com/

Linkedin https://www.linkedin.com/in/usnehal/

Learn more about Dr. Dike and The Happy MD: https://linktr.ee/dikedrummond

Web contact form: https://www.thehappymd.com/contact

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