Aligning Customer Needs with Business Value with Chris Hood

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Summary

Host Brett Ingram engages in a deep conversation with Chris Hood, CEO of Muddy Robot Games and CMO for Poly API. Chris shares his journey from working at a movie theater to becoming a key figure in digital strategy and gaming. He discusses the significance of customer empathy in business, the evolving landscape of AI and machine learning, and the future of storytelling in video games. This episode provides invaluable insights for entrepreneurs on prioritizing customer needs and effectively leveraging AI for business success.

Visit https://chrishood.com to get his book, "Customer Transformation" and connect with Chris, subscribe to his podcast, blog, social media, and stay informed about digital trends.

Chapters

00:08 Guest Introduction: Chris Hood

01:05 Chris Hood's Career Journey

03:35 Bridging Technology and Business

05:35 Experience with Google and Fox Broadcasting

07:15 The Evolution of Storytelling in Technology

10:37 The World of Video Games

22:39 The Future of AI in Business

27:40 Customer Empathy and Authenticity

38:39 Chris Hood's Offerings and Final Tips

44:39 Conclusion and Farewell

Visit https://chrishood.com to get his book, "Customer Transformation" and connect with Chris, subscribe to his podcast, blog, social media, and stay informed about digital trends.

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