People Come Before Product with Katherine Maestas

Multi-Family Grit

In this episode of Multi-Family Grit, host Kerri Davis, founder and CEO of Fortress OS, sits down with Katherine Maestas, Community Manager at Kairoi Residential. Katherine shares her passion for property management and emphasizes the importance of connecting with prospects—highlighting how relationships play a crucial role in leasing success. With her core belief that people come before product, Katherine’s perspective offers a refreshing take on what it means to build community in the industry.

More About Our Guest:
With a distinguished career in sales and multifamily property management, Katherine has made a significant impact in the industry. Over the course of her career, Katherine has successfully managed 11 multifamily properties and is currently embarking on her third lease-up project, demonstrating a strong expertise in handling the complexities of multifamily management.

Central to Katherine’s professional philosophy is the belief that people come before product. This approach has fostered strong, lasting relationships with clients and set a high standard for exceptional service and trustworthiness in the multifamily sector. Katherine is dedicated to prioritizing clients' needs, ensuring that their experiences are both positive and rewarding.