185. From Chaos to Order: Building a Strong Management Team with an Accountability Chart

Making Dough Show | Restaurant Show

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Are you struggling with team accountability in your restaurant? In this episode of Making Dough Show, we delve into the importance of having a clear accountability chart for your management team. Without a defined structure, confusion and friction can arise, leading to tasks left undone and disagreements among team members.

By implementing an accountability chart, you can assign roles, responsibilities, and clear lines of accountability. In this video, we share our own accountability chart as an example, which includes sections such as Texas hospitality, training, policies and procedures, people, goods, and systems.

Texas hospitality is crucial for providing a positive guest experience, so having a manager or lead responsible for ensuring smiling service, accuracy, and addressing customer concerns is essential. By having someone accountable for these aspects at the store level, it relieves the burden on the owner and fosters a more efficient and effective management system.

Join us as we discuss the importance of an accountability chart and guide you through creating your own. Say goodbye to confusion and friction within your team and establish a solid management system that brings clarity and accountability. Watch now and take your restaurant's operations to the next level!

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