The Power of Authentic Leadership with Nicole Mashburn, CEO of Villa Marin

Love and Leadership

In this episode, Kristen and Mike sit down with Nicole Mashburn, CEO of Villa Marin, a Continuing Care Retirement Community in Northern California. Nicole shares her journey into senior living leadership and her philosophy on authentic leadership. With over 20 years of experience, Nicole offers valuable insights on fostering a collaborative team environment, handling leadership challenges, and the importance of self-awareness. She discusses how her upbringing shaped her leadership style and emphasizes the power of vulnerability and empathy in the workplace. Listeners will gain practical advice on how to lead authentically, create a positive work culture, and find purpose in their careers.

Highlights:

• How Nicole stumbled into senior living and found her passion for combining business with service to others.
• The importance of doing the right thing in business, even when it's challenging.
• How Nicole’s leadership style has evolved through self-awareness and learning from past experiences.
• The power of modeling authenticity and asking team members what they need to succeed.
• The impact a leader's attitude can have on thousands of people by the end of the day.
• The Four Agreements and how they shape Nicole's leadership style.
• Advice for mentoring and supporting young leaders in their careers.
• The importance of purpose in aging and how it relates to servant leadership.
• Final advice for new leaders: Be yourself and find the right environment where you can thrive.

About Nicole:

Nicole Mashburn is the CEO of Villa Marin Homeowners Association, a premier Continuing Care Retirement Community in San Rafael, California. With over 20 years of experience in senior housing and long-term care, Nicole brings a wealth of expertise to her role. Her career spans leadership positions at Cogir, Etros, Discovery Senior Living, and Sagora Senior Living, where she consistently drove revenue growth, improved occupancy rates, and fostered high resident satisfaction. Known for her innovative approaches to community development and team leadership, Nicole is passionate about creating environments where both residents and staff can thrive. Her leadership philosophy emphasizes authenticity, empathy, and adaptability, with a focus on building meaningful relationships within the community.

Follow her on LinkedIn: https://www.linkedin.com/in/charlotte-nicole-dodson-63568b260/

Links & Resources Mentioned:

• The Four Agreements by Don Miguel Ruiz
• Radical Aliveness model
• Villa Marin (Nicole’s community)
• The Greatest Generation by Tom Brokaw

Podcast Website: www.loveandleadershippod.com
Instagram: @loveleaderpod
Follow us on LinkedIn!
Kristen: https://www.linkedin.com/in/kristenbsharkey/
Mike: https://www.linkedin.com/in/michael-s-364970111/
Learn more about Kristen's leadership coaching and facilitation services: http://www.emboldify.com