EP 10 - Vinita Bali of Britannia on leading with empathy and focus on customer

Lessons from Leaders by YourStory

On this episode of YS Exclusive: Leadership Talk, Vinita Bali, Independent Director and Former MD of Britannia Industries talks about why empathy is an important element of leadership, how focusing on the customer and their needs should be at the forefront to build a great business and much more.
Read more at: https://yourstory.com/video/leadership-talk-vinita-bali/amp

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This interview was originally hosted by Shradha Sharma on 20th Aug, 2020. Presented by Julius Sharma!