Creating a Custom Competency Model to Establish a Common Language for Staff Performance

Learning for Good | L&D Solutions and Leadership Development for Nonprofit Organizations

When you say you expect good communication skills, do your staff know what you mean?
Is it verbal communication or written? Do you mean that they are using clear concise language or that the communication is error-free? When you talk about communication, are you talking about with their colleagues, or with organizational partners, or industry leaders?
There are so many ways you can communicate. So how does your staff know what you mean? Are you using the same language?
That’s exactly what we’re going to discuss in today’s episode of Learning for Good.
▶️ Creating a Custom Competency Model to Establish a Common Language for Staff Performance
▶️ Key Points:
03:24 Creating a custom competency model to establish a common language for performance
04:01 What are behavioral indicators?
06:29 Using behavioral indicators as the basis for your Learning & Development strategy
Resources from this episode:
Episode 20: How to Determine Which Competencies Are Right for You
Join the Nonprofit Learning and Development Collective: https://www.skillmastersmarket.com/nonprofit-learning-and-development-collective
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Connect with Heather
Linkedin: Heather Burright
Website: skillmastersmarket.com
Book an interest call with Heather here.