UXRConf 2019 - Mithula Naik - How to Serve a Nation
Manage episode 435961184 series 3397766
Most researchers work in the private sector, but if you've used government services lately, you know quite well that the public sector is in dire need of our skills as well.
Mithula Naik, who heads up research for the Canadian Digital Service, outlines her approach to pushing for positive change in government services as a research leader.
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