S9 E2 – Matt & Rachel Hoss: Treat Everyone Like Royalty

Landscape Disruptors

We sit down with Matt and Rachel Hoss of Springhetti Luxury Outdoor Spaces and learn about their humble beginnings to becoming owners of their family business. Hear about their triumphs over adversity, including financial struggles, regulatory challenges, and overcoming betrayal. Discover their recipe for success as they discuss motivating teams, customer appreciation strategies like gifting and photoshoots, and the importance of constant learning and empathy.
They share insights into efficiency, leveraging LMN to maximize revenue while minimizing resources, and the transformative power of SOD in project execution.
Plus, gain valuable perspective on integrating faith into business and openly sharing their beliefs.
Whether you're a seasoned pro or a budding entrepreneur, this episode offers a wealth of inspiration and practical wisdom to elevate your landscape management endeavours to new heights.
Tune in now and embark on a journey of growth and resilience with Matt and Rachel!