Know Your Audience and Align Written with Verbal Communication : Common Mistakes Leaders Make

Ladderburners Unite!

What happens when you're not speaking to the audience - whether one person or hundreds- who don't understand what you're talking about. That's a big problem. It's the responsible of the leader to speak to any audience at their level of understanding.

And then there's the issue where the written words- such as in an email - and the spoken words -such as those delivered at a department meeting -don't line up.

Listen to Alan Patterson and Kelly Norton discuss these communication mistakes and ways to avoid them.