Navigating 2024 with Webb Milward – Unveiling Trends, Transaction Value, and the Run vs. Build Mindset

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In this week's episode we are joined by Webb Milward, the Head of Strategic Development at Reagan Consulting. Tune in as we dive into trends to look out for in 2024, the Run vs. Build agency, Screamin’ Mimi’s, and so much more!

00:34 – Episode start and brief guest introduction.
01:23 – Background on Web and what led him to Reagan.
04:36 – What are some trends that should be paid attention to, as an agency, going into 2024.
06:51 – Producer recruitment, staff recruitment, and where he sees recruitment on the importance scale moving forward.
15:17 – How recruitment ties into agency ownership, discussion on employee retention strategies, investing in people, and culture.
23:50 – Diving into the Run vs. Build a value agency mindset and how he would prepare others for each type of agency.
29:11 – What is the time frame and his recommendation on where to start at a firm.
32:02 – Bringing value to a transaction, creating specialists, and key takeaways.
34:03 – Having/building a plan for change management and his recommendation for change management.
36:12 – His final thoughts going into 2024.
37:14 – What’s going on with Screamin’ Mimi's Salsa.
38:30 – His involvement The University of Kentucky Women’s basketball team and the NIL, and how he got involved.

Resources:
Connect with our host Chip on LinkedIn
Connect with Webb on LinkedIn
Lear more about Reagan Consulting & Screamin’ Mimi’s