Near Me in social services: digital inclusion

Iriss.fm, Scotland's social services podcast

Near Me in Social Services is a project Iriss has been leading in partnership with the NHS Near Me team and the Scottish Government Technology Enabled Care (TEC) Programme over Autumn/Winter 2020/21. The project is producing new evidence around the priorities, enablers and challenges of using video consulting in social services.

Iriss has supported five services to participate in a rapid Quality Improvement cycle to start using Near Me; provided light touch improvement support to organisations that are setting up Near Me independently within their work, and has developed a Learning Network.

The Learning Network aims to build on and continue the support to these organisations using Near Me, while increasing the scope of support to others. Each Learning Network meeting includes speakers on related topics.

In this episode, Aaron Slater, Digital Participation Manager at SCVO, gives an overview of digital exclusion in Scotland. Highlighting the progress that we still need to make to ensure that everyone in Scotland has the opportunity to be digitally included, Aaron gives an overview of some of the steps organisations can take to embed digital inclusion in core service delivery.

Transcript of episode.

Music Credit: Make your dream a reality by Scott Holmes.