Ep6: Human-Centric Success: What Can Businesses Learn From Healthcare? with Rishi Reddy

Human Wise

Welcome to Human-Wise, the podcast that explores the commercial advantage of being human at work.
With host Helen Wada, executive coach and founder of The Human Advantage, each episode will explore what being human at work looks like across a wide range of industries, from people in senior management to those on the ground.
This week, Helen is joined by Rishi Reddy, professor of Thoracic Surgery at the University of Michigan and Director of the Centre for Surgical Innovation. “Who better to have on the podcast than someone who works with the hearts and minds of people every day,” says Helen as she introduces the episode.
They discuss how we can ensure clients are at the heart of everything we do, the role of incentives, and techniques for difficult conversations.
What similarities can we draw between patient care in a healthcare setting and client care in a corporate setting? What is the impact of connection, understanding, and openness?

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For more information on Rishi, find him here:

LinkedIn: https://www.linkedin.com/in/rishi-reddy-md-mba-a45aa6103/

University of Michigan Centre for Surgical Innovation: https://medicine.umich.edu/dept/surgery-research/centers-initiatives/center-surgical-innovation
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Further links to follow:

Helen Wada: https://uk.linkedin.com/in/helen-wada

The Human Advantage: https://www.thehumanadvantage.co.uk/