The ROI of PIAM: Reducing Risk, Cost, & Complexity in Identity Management

HID - Workforce Identity and Access Management

In this episode, we tackle one of the most pressing questions organizations face today: how do you measure the ROI of physical identity and access management (PIAM)?

Join host Matthew Lewis alongside experts Phil Buck and Don Campbell as they break down the tangible and intangible benefits of PIAM across industries—from healthcare to oil and gas to financial services.

The conversation explores real-world scenarios where onboarding efficiency, credential reissuance, and compliance automation translate into measurable savings and risk reduction. From high-frequency challenges like hospital staffing to high-stakes events such as major capital projects and M&A integrations, our guests share practical strategies for quantifying value beyond the spreadsheet.

Whether you’re a security leader, operations manager, or simply curious about the business case for PIAM, this episode offers insights that will reshape how you think about identity, compliance, and the bottom line.