Managing Today’s High-Threat Environment in Rural and Urban Healthcare Communities – A sneak preview to IAHSS 2024 Annual Conference Session

HID - Workforce Identity and Access Management

Michael Ramstack, System Senior Director of Physical Security and Emergency Management at Essentia Health; Clete Bordeaux, Director of Healthcare Business Development at HID; and Patrick E. Riley, Industry Principal Consultant for Frost & Sullivan, discuss the role of visitor management in overall security strategies.
The security of healthcare facilities isn't just another news headline; it's a narrative that has touched my life personally, and I'm compelled to share it with you. My name is Patrick Riley. I'm the industry principal consultant for Frost and Sullivan for Healthcare and Life Sciences, and joined by experts Clete Bordeaux and Michael Ramstack, we dissect the evolving terrain of hospital visitor management, from bustling urban centers to the quiet corridors of rural healthcare. Our dialogue transcends mere buzzwords, focusing on real stories and strategies that forge safer spaces for patients and staff alike.
Our conversation embarks on the challenging journey of balancing the welcoming nature of hospitals with the need for protective vigilance. We reveal how data and technology, from visitor management systems to smart cameras, play a pivotal role in crafting a secure environment without compromising the warmth of patient care. The nuances of integrating these systems are examined, alongside the role of trained security personnel who remain the heartbeat of a safe healthcare experience.
As we gear up for the International Association for Healthcare Safety and Security conference, we underscore the importance of sharing best practices and tailoring security measures to the unique pulse of each facility. The narrative of healthcare safety isn't one-size-fits-all, and our in-depth discussion lays the groundwork for what promises to be an enlightening continuation of this critical conversation in the industry. Join us as we navigate the complex yet crucial world of healthcare visitor management with a lens sharpened by experience and compassion.