Healthcare de Jure: Jordan Armstrong, Chief Revenue Officer at ResultsCX

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Host Matt Fisher is joined by Jordan Armstrong, Chief Revenue Officer at ResultsCX. They discuss focusing on customer engagement in health insurance connection; use of AI tools to expand capabilities and provide enhancement; importance for Medicare Advantage to drive continuous engagement and create more informed consumers; impact of Star Ratings on MA strategy and activities. To stream our Station live 24/7 visit www.HealthcareNOWRadio.com or ask your Smart Device to “….Play Healthcare NOW Radio”. Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at www.healthcarenowradio.com/listen