The Human within the System: Analyzing Health Worker Behavior to Improve Care Quality

Harvard Center for International Development

Welcome to the Harvard Center for International Development’s Beyond COVID podcast. This podcast is a series of conversations with CID faculty experts on various key dimensions of COVID response and recovery. Our goal with these conversations, and with CID’s Beyond COVID research initiative, is to make use of lessons learned and capitalize on emergent innovations sparked by the pandemic in order to address losses and reimagine global development in the post-COVID era. This week, we are joined by Margaret (Maggie) McConnell, Associate Professor of global health economics in the Department of Global Health and Population at the Harvard T.H. Chan School of Public Health. CID Student Ambassador Harsh Sahni (Mason Fellow, HKS) sat down with Maggie on November 15th, 2021, to discuss how to build resilient health systems.