GenAI in retail: Transforming consumer experiences and business efficiency

EY India Insights Podcast

This episode of the EY.ai Podcast - https://www.ey.com/en_in/media/podcasts/generative-ai explores the transformative power of generative AI (GenAI) in the retail industry. Featuring Angshuman Bhattacharya, Partner and National Leader in Consumer Products & Retail at EY India, this episode sheds light on how AI is revolutionizing consumer experiences and boosting business efficiency in India.

In this episode, you'll hear about:

• How AI is enhancing the shopping experience and shaping customer behavior.
• Insights into AI-driven logistics and supply chain management.
• The impact of AI on decision-making and business strategies.

Key Takeaways:

• AI adoption is transforming retail in India, with over 82% of consumers using AI.
• The symbiotic relationship between AI and customer satisfaction.
• Strategies for leveraging AI to drive business efficiency.

Tune in to learn how AI is reshaping the future of retail in India!

https://www.ey.com/en_in/media/podcasts/generative-ai/2023/12/episode-6-gen-ai-in-retail-transforming-consumer-experiences-and-business-efficiency

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