The power of ‘yes’: Katrina Tarrant on mindset, mental health, solving the housing crisis and tech versus touch

Elevate: The Official Podcast of Elite Agent Magazine

In this episode of the Elevate podcast, hosted by Samantha McLean, the Harcourts NSW CEO shares the powerful story of her son Lachy Cameron’s inspiring 900km run from Brisbane to Sydney to raise funds and awareness for mental health.

She reveals how she took up running to support Lachy on the journey, and how the life-changing lessons learnt along the way include the power of perseverance and mental resilience and why, in life and real estate, you need to prioritise progress over perfection.

Katrina also shares how she got into real estate, her incredible 28-year career and how coming from a place of saying ‘yes’ saw her take on bold career moves with the right balance of trepidation and determination.

She also takes a deep dive into the power of goal-setting and shines a light on why it’s so important to look beyond just GCI and consider wider business success and whether you’re taking the time to make memories and enjoy the little moments.

Sam and Katrina also reflect on the housing crisis, with Katrina outlining why she believes in urban consolidation and rentvesting, before revealing they’ll both be speaking at the Australian PropTech Summit.

Finally, Katrina explores the delicate balance of integrating technology with the human touch in real estate and how you can use it solve your clients pain points as well as the ‘clunky’ areas of your business.

“There will be beautiful moments on disappointing days and disappointing moments on beautiful days. Just remember to be human. It’s about living through those seconds, those minutes, those hours, but being supported is having someone to hold you through them. So think about who that support system is.” – Katrina Tarrant

Sam and Katrina also discuss:

• 1:50 – AREC insights: Katrina shares the life-changing takeaways from AREC, including Chip E’s powerful words that inspire her to live life to the fullest.
• 4:43 – The yes journey: How Katrina’s ‘yes’ mindset has propelled her real estate career and how her passion for helping others has been key to her success.
• 7:30 – Housing crisis blueprint: Katrina’s innovative solutions to the housing crisis, from urban consolidation to the benefits of rentvesting and build-to-rent.
• 11:46 – Record-breaking run: Lachy Cameron’s inspiring 900km run from Brisbane to Sydney, raising awareness and funds for mental health, and how she took up running to support him along the way.
• 16:50 – Mind over matter: The life and real estate lessons from Lachy’s run, including the power of mental resilience, the importance of perseverance, and focusing on progress over perfection.
• 22:25 – Beyond GCI: Why setting goals is about more than GCI, the importance of making memories, and savouring life’s small moments.
• 23:15 – Tech and touch: How technology can enhance real estate practice, meet team and client needs, and how to balance tech with building relationships.
• 25:10 – Reality TV inspirations: Where Katrina draws inspiration from for her engaging Elite Agent columns, what agents can learn from MAFS and SATC, and which real estate pro secretly loves these shows.
• 28:20 – Australian PropTech Summit – What Katrina and Sam will speak on, how AI can help the rental crisis, aid PMs in solving clients’ pain points, and elevate service quality.
• 31:50 – Ethical edge: Understand why Millennials value ethical businesses, how to align with these values, and the role of technology in boosting your agency’s ethical practices.
• 34:00 – Stay present: Embrace the importance of staying present, being honest, and understanding that true strength comes not from not feeling pain, but overcoming it.

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