Lara Caimi: Where Customer & Partner Experience Intersect

Ecosystem Aces

We often talk about putting the customer at the center of everything we do — it’s an ironclad rule if you want success.
And it’s just as important to your alliance ecosystem.
Just ask Lara Caimi who, as Chief Customer and Partner Officer at ServiceNow, is thriving in a career at the intersection of customer and partner experiences.
In today’s episode, we discuss:
- How customer, employee and partner experiences interact
- The importance of co-selling and co-delivering
- Why diversity and inclusion matter for your alliance ecosystem
To contact the host, Chip Rodgers, with topic ideas, suggest a guest, or join the conversation about alliances, he can be reached by:
- Email: [e-mail]
- Twitter: @chiprodgers
- LinkedIn: linkedin.com/in/chiprodgers
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