02 - READY FOR CHANGE 🚑 Rich Kenny & Fred Neis on Leadership, Readiness, & Empathy

Downtime Procedures

In this episode of Downtime Procedures, host Rich G Kenny speaks with Fred Neis, MS, RN, FACHE, FAEN, about the impact of AI on healthcare, cultural readiness for technological change, and the importance of preserving the human element in patient care. Together, they explore how leaders and organizations can prepare for AI integration while maintaining empathy and connection in healthcare.

Best Moments:

(00:30) Introduction of guest Fred Neis
(05:17) Distinguishing AI revolution from previous technological changes in healthcare
(08:48) Cultural readiness for AI in healthcare organizations
(10:13) How leaders are adopting and learning about AI
(12:56) The integration of technology with clinicians and patients
(15:46) AI's potential impact on healthcare workforce and patient ratios
(28:06) Assessing cultural readiness for AI implementation
(32:49) The importance of involving all stakeholders in AI integration
(35:00) Call to action for healthcare leaders regarding AI education and implementation

Guest Bio:
Fred Neis is a senior partner at Korn Ferry, specializing in healthcare advisory. With a rich background in nursing and healthcare leadership, Fred brings unique insights into the intersection of AI, cultural change, and patient care. He serves on the advisory board of Nursing Beat and actively engages with the American College of Healthcare Executives. Outside of his professional roles, Fred maintains his clinical relevance as a part-time firefighter and paramedic.

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