Leading Change Without Losing Connection with Tim Wragg of Human8

Data Gurus Podcast | Insights on Business Strategy, Mergers and Acquisitions, Market Research & Data Collection

On this episode, host Sima Vasa talks to Tim Wragg, CEO of Human8, who shares insights on leadership, AI’s role in research, and maintaining human connection in a rapidly evolving digital landscape. Tim discusses how trust, empathy and timing remain vital in an industry defined by data abundance and technological transformation.

Key Takeaways:

00:00 Introduction.
02:54 Behavioral science background shaped leadership in insights.
05:56 Strong networks consistently drive new business opportunities.
08:58 Human-led insights, AI-enabled, define the mission.
11:26 East-to-west innovation now reshapes brand strategies.
15:20 Synthetic data accelerates low-risk performance decisions.
17:50 Leaders should regularly meet real customers in person.
20:49 Cultural context often determines new product success.
24:32 Pace transformation carefully to protect teams and stakeholders.
27:26 AI changes slowly, then suddenly accelerates across organizations.

Resources Mentioned:

Human8 | Website

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