Nick Morgan, "Can You Hear Me? How to Connect with People in a Virtual World" (HBRP, 2018)

Dan Hill's EQ Spotlight

How is communicating virtually Is like eating Pringles forever? Find out as I talk to Nick Morgan about his new book Can You Hear Me? How to Connect with People in a Virtual World (Harvard Business Review Press, 2018).

Morgan is one of America’s top communication theorists and coaches. He’s written for Fortune 50 CEOs as well as for political and educational leaders, and coached people for events ranging from TED talks to giving testimony to Congress.

Topics covered in this episode include:

• What’s the likeliest way to lose the trust of others during a conference call, and how can you best hope to restore it?
• Why are most online webinars a disaster and what kind of format improves them best?
• If powerpoint presentations are no longer the way to go in selling to prospects in online calls, what’s the alternative?

Dan Hill, PhD, is the author of eight books and leads Sensory Logic, Inc. To check out his “Faces of the Week” blog, visit https://emotionswizard.com.

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