Ep 24: From Office Hopping to LinkedIn Stalking: How the Game Has Changed for Hospitality Sales with Caleb Rice

Celeste Berke

In this episode of the Sales Edge Podcast, Celeste Berke Knisely sits down with Caleb Rice to discuss the evolving landscape of sales within the hospitality industry. They delve into Caleb's extensive 16-year career, the shift towards remote working, and how the pandemic permanently changed sales strategies. Caleb shares insights on the importance of meeting clients where they are, the nuances of digital communication, and the critical role of personal branding and genuine connections. They also explore how technological tools like LinkedIn and AI can enhance sales efforts. Tune in to learn more about adapting to industry changes, building lasting relationships, and staying ahead in a competitive market.

00:00 Introduction and Meeting Caleb Rice

00:34 Caleb's Background and Career Journey

01:51 The Shift to Remote Work in Hospitality

04:26 Adapting Sales Strategies in a Digital World

06:15 Understanding and Meeting Client Needs

08:54 Building a Personal Brand in Sales

16:41 Challenges and Changes in Contracting

22:24 Conclusion and Final Thoughts

To connect with Caleb on LinkedIn, click here.

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