309. Business In A Box - Customer Focused Brand

Build A Better Restaurant with Peter Harman

Today’s pep talk is part 5 of a 9 part series… If you have not listened to the first FOUR parts – I recommend that you do starting with episode # 305 – BUSINESS IN A BOX. Today’s pep talk is about building a – CUSTOMER FOCUSED BRAND These are some of my favorite points on BUILDING GREAT CUSTOMER RELATIONSHIPS and I’m excited to share them with you. I am in the relationship business. My goal is to build long term RELATIONSHIPS with my customers… To DELIGHT MY CUSTOMERS… To have them - COME BACK - AND BRING THEIR FRIENDS...