#54 - David Clifton, Chief Experience Officer, MA Hotel Management

Back of House

David is a customer focussed sector specialist with more than 25 years’ experience leading the operations of some of Australia’s most iconic and recognised hospitality brands. David’s strengths include building and developing high performing teams, providing world class execution that delivers sustainable growth and, deep insights and understanding of the key attributes that constitute a successful hospitality business. As a purpose driven leader, David values strategic thinking, innovation and building strong organisational cultures that deliver enhanced experiences for customers and staff. David has held senior executive positions in both publicly listed and privately held enterprises, leading business units with up to 2500 employees. David currently holds the position of Chief Experience Officer at MA Hotel Management (MAHM) where he is responsible for the business’ operating performance and the experience of staff and customers.