Episode 16: Solving the Puzzle of Operations

AO on Air

See John Henderson explain the operations conundrum and how, with the right blueprint, you can see things differently. In this episode of AO on Air, John will walk through a journey of how things seemingly fit together but in new ways. John will be presenting this same presentation today, April 28th, in Vienna at a banking event focused on back office excellence.
https://backofficeexcellence.com/