Stephen Hickmore, AKA The SilverFox, chats to personalities with a passion for the hospitality industry in South Africa and the world. Chefs, Wine industry experts, Foodies, Influencers, Hotel General Managers. He also gets to grips with various “burning issues” effecting tourism and hospitality. Stephen also liberally dispenses career advice. All in 5 minutes? ‘Well I get carried away so it’s nearly always longer’ laughs Stephen. #swisshotelschool #hospitalityeducation #hotelschool
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Exploring the business behind the Houston hospitality and tourism industry. Hear from members of the industry as they discuss their restaurants, bars, breweries, hotels, venues, attractions, theaters, museums, and related businesses which define Houston’s vibrant hospitality landscape. Hosted by Jonathan Horowitz, president of the Houston Hospitality Alliance and founder of Convive Hospitality Consulting.
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A forward-thinking interview series examining the business of progressive coffee culture. The 5THWAVE Podcast is hosted by Jeffrey Young, Editor-in-Chief of 5THWAVE magazine and Founder of Allegra Group. Each episode features inspiring stories, business lessons, and thought leadership from the entrepreneurs and industry experts blazing trails to success across the world of coffee. The podcast will delve into the detail of achieving operational excellence, get to grips with green coffee sourc ...
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Want to learn more about trending restaurant and hospitality technology? The “Tech Chef”, Skip Kimpel, will create your weekly menu and take you down the path of solutions out there to help you and your team members become more efficient and your company more profitable. Add in a healthy portion of interviews from industry leaders as well as vendor chats and you have a recipe for success. This fun, weekly show is not just for the tech professionals as there are plenty of valuable take-aways ...
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1
The incredible rise of plant-based beverages
42:43
42:43
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42:43
In today's episode, we're diving into the world of plant-based beverages to explore the rapid rise of non-dairy options in coffee shops and what's next for this dynamic category. We'll first speak with Sam Henderson, Group Beverage Development Manager at Starbucks EMEA and Mia Hartwell, Head of Food, Hubbub to find out how the dairy alternative cat…
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1
Talking with Lennie Ambrose from St. Arnold Brewery
51:03
51:03
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51:03
โดย Jonathan Horowitz
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Bold, fearless adventures - A conversation with coffee pioneer Todd Carmichael
46:42
46:42
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46:42
In today’s episode, we’re speaking with a true industry legend - Todd Carmichael, specialty coffee pioneer and Co-founder of La Colombe Coffee Roasters. From humble beginnings, Todd founded La Colombe with his business partner JP Iberti in Philadelphia in 1994 and together, they grew the business into one of the most influential coffee brands in No…
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1
Antipodean influence and the thriving London brunch scene
38:16
38:16
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38:16
In today's episode we're exploring the Antipodean influence on London's brunch culture and finding out how this unique style of hospitality made its mark in the UK capital’s fiercely competitive casual dining scene. We'll be speaking with the founders behind three of London’s iconic Antipodean-inspired all-day restaurants to find out how brunch cul…
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1
A conversation with iconic designer Kees van der Westen
31:07
31:07
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31:07
In today’s episode we’re speaking with one of the most innovative pioneers within the global coffee equipment market, Kees van der Westen. Since designing his first machine in 1984, Kees has been an industry trailblazer, known for an unwavering commitment to quality, boundary-pushing design and innovation. Today Kees focuses on research and develop…
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1
A conversation with Dutch coffee veteran, Hans Tietema, Kaldi Koffie & Thee
27:12
27:12
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27:12
In today’s episode we’re speaking with Hans Tietema, Founder of the highly-respected Dutch retail and coffee bar chain Kaldi Koffie & Thee. With over 30 years of experience in the coffee industry, Hans has grown Kaldi from a single shop to a thriving franchise business with 25 sites across the Netherlands plus a recent partnership in Saudi Arabia. …
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1
The art and science of building wholesale coffee accounts
32:12
32:12
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32:12
Today we’re rounding off our series on the business of coffee roasting by finding out how leading roasters establish and nurture their wholesale partnerships. We'll speak with Colin Morrison, Managing Director, Small Batch Coffee Roasters, Petr Kvasnička, Owner, Father's Coffee Roastery and Alex Spruce, Sales Director, Löfbergs UK, to understand ho…
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1
Fostering connections across the coffee community - A conversation with Laughing Man Coffee
26:41
26:41
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26:41
In this episode we’re speaking with David Steingard, CEO and co-founder of New York-based coffee business, Laughing Man. David founded Laughing Man in 2009 with his business partners, united by a vision to foster connection, positivity and community through coffee. The company has also set up a related charitable initiative The Laughing Man Foundat…
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1
Nurturing relationships at origin - A conversation with La Cabra
28:56
28:56
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28:56
Following on from our last episode on the world of green coffee, today we’re releasing the complete interview with John Gibson, Head Roaster at Danish specialty coffee and bakery chain, La Cabra. In this conversation, John walks us through La Cabra’s approach to sourcing green coffee, how he selects growers to work with and the importance of nurtur…
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1
Introduction to green coffee sourcing
40:19
40:19
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40:19
Today we’re continuing our series on the business of coffee roasting and exploring the world of green coffee supply. We'll speak with Jordan Hooper, Head of Green Coffee Trading, Sucafina and Line Cosmidis, Head of Specialty Sales, Falcon Coffees, to learn more about the green coffee supply chain, the role of the trader and how this has evolved in …
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1
Scaling and selling a coffee business - A conversation with Ed Barry
31:50
31:50
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31:50
In today’s episode we’re returning to our funding mini series and speaking with entrepreneur Ed Barry about scaling and ultimately selling a coffee business. Ed is the former owner of London-based independent cafe chain Over Under Coffee. Ed founded and grew Over Under to a formidable eight-strong chain, plus a franchise in the Middle East, before …
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1
What’s in store for London Coffee Festival 2024!
39:02
39:02
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39:02
The London Coffee Festival 2024 is less than 2 weeks away and with it comes a four-day celebration of London’s vibrant coffee scene and its dedicated community. Since its inception in 2011 , The London Coffee Festival has attracted tens of thousands of hospitality professionals and coffee connoisseurs, fostering deep connections among those with a …
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1
The future of tea in the US market - With Rishi Tea
27:03
27:03
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27:03
In today’s episode we’re swapping our coffee beans for tea leaves and speaking with Nathan Kosky, Executive Vice President, for Rishi Tea & Botanicals. Founded in 1997 by Joshua Kaiser, Rishi Tea was a pioneer in bringing premium loose-leaf tea to the North American market. Today the brand supplies a wide range of high-quality teas, powders and inf…
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1
Serving your community - A conversation with Eileen Rinaldi, Ritual Coffee Roasters
31:37
31:37
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31:37
In today’s episode we’re speaking with Eileen Rinaldi, Founder and CEO of San Francisco’s iconic Ritual Coffee Roasters. Established in 2005, Ritual was a forerunner in San Francisco’s specialty coffee movement that exploded in the late-2000s. Today, the business operates five sites and a roastery in the Bay Area and Napa Valley. In this insightful…
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1
Roasting for the future - A conversation with Scott Stouffer, Chief Sales Officer, Probat
29:30
29:30
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29:30
Following on from our last episode exploring the equipment required for a successful roastery, today we are releasing the complete interview with Scott Stouffer, Chief Sales Officer, Probat. In this conversation, Scott offers incredible insights into the world of coffee roasting equipment and he sheds light on which markets are growing the fastest.…
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1
Optimising roastery equipment for success
46:12
46:12
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46:12
In today's episode we're continuing our series on the business of coffee roasting and focusing on the essential infrastructure required for a successful roastery. We'll speak with Scott Stouffer, Chief Sales Officer, Probat and Andreas Idl, CEO & Founder, Cropster to get an overview of the roasting equipment market globally and find out how technol…
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1
Building a specialty coffee business from the ground up – A conversation with Parlor Coffee
37:17
37:17
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37:17
In today's "Coffee Entrepreneur" episode, we're speaking with Dillon Edwards and AJ Walzer, the team behind one of New York City’s favourite specialty coffee brands - Parlor Coffee. Dillon founded Parlor Coffee in 2012, originally as a pop up espresso bar in a Williamsburg barber’s shop. AJ joined in 2014 and since then, Parlor has grown to a formi…
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The important role of the International Coffee Organization
29:31
29:31
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29:31
In today’s episode we're to be joined by Vanusia Nogueira, Executive Director of the International Coffee Organization (ICO). Established in 1963, the ICO was set up to regulate the global coffee market, promote international cooperation and administer the International Coffee Agreement. Today the ICO is as a vital platform for education and consul…
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1
A new era ahead for coffee in Thailand
26:47
26:47
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26:47
In today's episode we're kicking off a new mini series on Thailand's vibrant coffee shop market, exploring the recent growth of specialty coffee and opportunities for international brands. First up, we're speaking with Varatt "Tae" Vichit-Vadakan, founder of Kinnest Group - a boutique F&B group in Bangkok with over 20 hospitality venues and 8 sub b…
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1
How to set up a coffee roastery
29:40
29:40
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29:40
Today we're kicking off a new series on the business of coffee roasting, exploring all aspects of setting up a roastery - from sourcing equipment and green coffee to building a brand and establishing wholesale partnerships. In the first episode, we speak with Lem Butler, Co-Founder, Black and White Coffee Roasters and Kirby Sinclair, Co-founder, Th…
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1
Crowdfunding: How to raise funds using your community
25:08
25:08
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25:08
Today we’re continuing our funding series by speaking with Dan Hardy, Chief Revenue Officer at Crowdcube to find out how to prepare and execute a successful crowdfunding campaign. Crowdcube is Europe’s largest private lending marketplace with a community of over 1.5 million members. To date the platform has helped raise £1.4 billion of investment a…
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1
Democratising specialty coffee in Spain - A conversation with Yassir Rais, Syra Coffee
22:38
22:38
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22:38
In today’s episode we’re speaking with Yassir Rais, Founder and CEO of Spanish specialty coffee business, Syra Coffee. Founded in 2015 in Barcelona, Syra Coffee has rapidly grown in recent years and now has an impressive 43 sites across 7 cities in Spain as well as a formidable B2C roasting business. In this conversation Yassir explores the inheren…
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1
Encore episode: A quiet achiever – In conversation with Anne Lunell
21:36
21:36
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21:36
In the second episode of our Christmas break, we’re resharing a conversation with Anne Lunell - the co-visionary behind Swedish specialty roaster, Koppi Coffee Roasters. Respected throughout the industry, Anne is a former Swedish Barista Champion, international coffee judge, and was recently presented an Outstanding Industry Contribution honour at …
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1
Encore episode: A life of adventure – In conversation with Tony Papas
37:12
37:12
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37:12
During our short break over the Christmas and New Year we’re re-sharing some of our favourite conversations from the last 12 months. First up is the legendary Tony Papas, a multi-faceted hospitality entrepreneur, with a global career spanning Michelin-starred restaurants, boutique bakeries, specialty coffee roasting with Allpress Espresso, and most…
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An alternative Christmas playlist from The Coffee Music Project
44:39
44:39
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44:39
In today's episode we're bringing you an alternative Christmas playlist to accompany your festive celebrations. It’s our tradition to close each episode showcasing music from up and coming talented artists in association with The Coffee Music Project. And today we’re bringing you a bonus episode packed full of some of our favourite tracks from the …
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1
How to be an overnight success - with It’s Bagels
35:18
35:18
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35:18
In today’s episode we’re speaking with Dan Martensen, the man behind the overnight sensation, It's Bagels - a New-York inspired bagel and coffee shop in London’s Primrose Hill. Dan opened the doors to It's Bagels in September 2023 and within days they had queues of over 200 eager customers lining up for a bagel and coffee. So, how did he do it? In …
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Colombian coffee: The big opportunity abroad
29:03
29:03
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29:03
Today is the third and final part of our series exploring the Colombian coffee market and in this episode we’re discussing the enduring appeal of Colombian coffee abroad. We'll speak with Victor Gamboa, Santiago Gamboa, and Adnan Millwala, Co-founders of Hermanos Coffee Roasters in London. In this conversation they discuss adapting Colombian coffee…
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Elaine Swift and Adrian Steiner Live @ The European Coffee Symposium
38:05
38:05
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38:05
Today we’re bringing you to the final two interviews from the 5THWAVE Live sessions - recorded at the European Coffee Symposium last month in Barcelona. We’ll hear from Elaine Swift, Out Of Home Director for UCC Coffee Europe and Adrian Steiner, CEO, Thermoplan. In these conversations we discuss the importance of staying ahead of the curve, being a…
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Guido Bernardinelli Live @ The European Coffee Symposium
34:18
34:18
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34:18
Today we’re sharing the second interview from our 5THWAVE Live sessions - recorded at the European Coffee Symposium 2023 in Barcelona. In this episode we catch up with industry legend Guido Bernardinelli, CEO of La Marzocco. La Marzocco is a powerhouse in the espresso machine category, known for their quality machines, cutting edge technology and i…
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Marta Pogroszewska Live @ The European Coffee Symposium
21:05
21:05
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21:05
Last week marked the 15th year of the Allegra European Coffee Symposium, held Barcelona. This high profile event welcomed leaders from across Europe’s coffee and hospitality industry for three days of networking, one-on-one meetings, thought leadership and the annual European Coffee Awards. As part of the conference programme, we were delighted to …
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The Magic of Colombian coffee
26:09
26:09
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26:09
In today's episode we're continuing our series exploring the vast and diverse Colombian coffee market. In part one, Alejandro Cadena from Caravela Coffee, shared an overview of the country’s rich tapestry of microclimates and coffee varietals. And today we're immersing ourselves in Colombian coffee culture by speaking with Carolina Castañeda, Direc…
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How to raise funds - with David Abrahamovitch, Grind
31:45
31:45
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31:45
In today's episode we're exploring the investment trail to find out how hospitality businesses can prepare and execute a successful funding strategy. We'll speak with David Abrahamovitch, CEO and founder of Grind - a boutique hospitality group that has completed a number of successful multi-million dollar funding rounds. In this conversation, David…
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Intro to Colombian coffee - with Caravela Coffee
26:56
26:56
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26:56
In today's episode we're kicking off a new mini series on the Colombian coffee market, exploring the trends and future developments of this vast and diverse coffee growing country. First up, we speak with Alejandro Cadena, CEO & Founder of specialty green coffee exporter, Caravela Coffee, to get an overview of the market and Colombia's different gr…
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Operational metrics - with Andrew Purcell, Always Bright Group
21:10
21:10
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21:10
In today's episode, we continue exploring the metrics and KPIs successful hospitality operators use to achieve outstanding results. Last week we heard from Colin Harmon of Dublin’s 3fe about the indicators he employs to maximise the performance of his coffee business. Next up, we speak with Andrew Purcell, Director of Always Bright Group and former…
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Business metrics - with Colin Harmon, 3fe
27:51
27:51
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27:51
In the next two episodes we’re exploring the critical business metrics and KPIs successful coffee and hospitality operators use to achieve outstanding results. First up we speak with Colin Harmon, Founder and CEO of 3fe - an iconic chain of specialty coffee shops and roastery based in Dublin. In this conversation, Colin discusses the importance of …
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1
How to market a hospitality venue
28:06
28:06
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28:06
On the podcast today we're exploring the hospitality marketing landscape and unpacking the various channels and strategies operators can use to promote their brand. In conversations with Andrew Stone, Vice President Marketing at Bluestone Lane and marketing consultant Emily Karim, we find out how hospitality operators can successfully adapt to the …
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A conversation with Tareq Alshaikh, Toby's Estate Middle East
17:21
17:21
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17:21
In today’s episode we’re speaking with Tareq Alshaikh, co-founder of Pinnacle Group, the hospitality partner operating Toby’s Estate Coffee Roasters, across the GCC. Founded in Australia by Toby Smith in the late 1990s, Toby’s Estate is now a highly respected and pioneering specialty coffee brand across the world. In 2015, Pinnacle Group partnered …
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New York City entrepreneurs: 787 Coffee
19:50
19:50
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19:50
Today, we’re finishing off our interview series speaking with some of New York’s leading boutique coffee businesses by catching up with Brandon Peña and Sam Sepulveda, Co-founders of 787 Coffee. Founded in 2017, 787 Coffee is one of the fastest boutique coffee chains in New York. They now operate 17 sites in the city, 2 in El Paso Texas and 4 in th…
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New York City entrepreneurs: Variety Coffee Roasters
19:54
19:54
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19:54
In today's episode we continue our interview series speaking with some of New York’s leading boutique coffee businesses. Next up we’re speaking with Gavin Compton and Ryan Wanslow, Owner and Managing Director respectively at Variety Coffee Roasters. In this conversation we discuss the importance of staying original and true to your roots, keeping i…
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New York City entrepreneurs: Gumption Coffee
20:06
20:06
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20:06
This week we’re back in New York City for the New York Coffee Festival 2023! Over the next three days we’re bringing you exclusive interviews with the founders of three highly successful boutique coffee businesses in New York. First up we speak with Hazel de los Reyes and Clare Lim, Co-founders Gumption Coffee. In this conversation we discuss their…
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The business of specialty coffee - A conversation with Maxwell Colonna-Dashwood
23:32
23:32
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23:32
In today’s episode we’re speaking with Maxwell Colonna-Dashwood, Founder of Colonna Coffee - a boutique specialty coffee business in the UK. A celebrated author and innovator in the world of coffee, Maxwell will soon be releasing a new book - The Business of Specialty Coffee - exploring the models and operating margins of businesses across the spec…
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The powerful connection between coffee and sport
26:09
26:09
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26:09
On the podcast today we’re delving into the worlds of coffee and sport to explore the synergies between these two high profile industries. We'll be speaking with Dr Lindsy Kass, Principle Lecturer, University of Hertfordshire to get a deeper understanding of what caffeine does to the body and how it can affect athletic performance. We'll also hear …
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Encore episode: Magic Realism with Isabela Raposeiras of Coffee Lab São Paulo
36:12
36:12
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36:12
In our second episode of our summer break, we revisit another inspiring conversation I had with Isabela Raposeiras last year. Isabela is a former Brazilian Barista Champion, Founder of pioneering specialty coffee and coffee education business, Coffee Lab in São Paulo and one of the most accomplished female leaders in the global coffee industry. Cre…
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Encore episode: The Genius behind Hoffmann Industries
59:46
59:46
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59:46
We’re taking a short summer break here at 5THWAVE and returning to our usual schedule in two weeks. But to tide you over we’re revisiting a couple of our favourite conversations from the last three years. First up is an incredible James Hoffmann. James is a world-renowned figure in the global coffee industry. A former World Barista Champion, co-fou…
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The UK's hospitality staffing crisis
35:27
35:27
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35:27
On the podcast today, we're continuing our exploration of talent management and finding out how Brexit, the pandemic and the cost-of-living crisis has impacted hospitality staffing in the UK. We speak with Mark McCulloch, marketing guru and Founder of Hospitality Rising to hear how the organisation's multi-layered media campaign is changing the per…
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TCP077: Creating a Global Tech Stack with Troy Hooper
35:47
35:47
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35:47
Joining the show today, I am excited to have Troy Hooper, Chief Executive Officer at Hot Palette America. Troy Hooper joined Pepper Lunch as one of the three global business unit CEO’s for the brand, and oversees Pepper Lunch’s parent company in North America, Hot Palette America. Troy brings 30 years of unparalleled experience in hospitality, oper…
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Understanding your purpose - a conversation with Rosslyn’s James Hennebry
23:22
23:22
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23:22
On the podcast today, we’re speaking with James Hennebry, entrepreneur and Co-founder of Rosslyn Coffee - a boutique specialty coffee business in the heart of London’s financial district and one of the city's standout hospitality venues. With a longstanding background in hospitality that’s taken him from his native Ireland to Asia, Melbourne Austra…
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The pursuit of knowledge – a conversation with Peter Giuliano
29:32
29:32
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29:32
In today’s episode we’re chatting with coffee guru Peter Giuliano - an incredibly influential figure in the coffee industry and a true global visionary. With a career spanning more than 30 years. Peter was the Co-owner of North Carolina-based roaster Counter Culture Coffee where he helped build their pioneering direct sourcing and transparency mode…
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Nurturing hospitality's greatest asset
38:53
38:53
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38:53
On the podcast today we’re kicking off a feature on talent management to understand how the hospitality industry can protect its key asset - people. In part one we focus on people strategy and find out how leading hospitality businesses foster a positive work culture. In conversations with Jonathan Crookall, Chief People Officer, Costa Coffee, Broo…
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A conversation with Boram Um, World Barista Champion 2023
20:54
20:54
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20:54
On the podcast today we're catching up with newly-crowned World Barista Champion Boram Um. Born in Brazil to South Korean parents, Boram is the founder of boutique specialty coffee business Um Coffee Co. and is the first Brazilian winner in the competition’s history. In this conversation, Boram discusses his mission to educate Brazilian consumers a…
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