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Explain IT

Softcat

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This is Explain IT, a show for IT professionals by IT professionals; offering insight, knowledge, experience and opinion on a variety of enterprise tech topics. With new episodes out regularly, follow the podcast in your favourite app and you'll get notified with every new release. Hosted on Acast. See acast.com/privacy for more information.
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Get Amplified

Amplified Group

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Podcast series GET AMPLIFIED where we’re going to be talking about everything to do with working in the tech industry from staying ahead of the pace of change to fulfilment and well-being.Hosting the series will be Sam Routledge former CTO at Softcat who will be joined by Vicky Reddington from the Amplified Group. The team will be joined by leaders in the tech industry who will share their stories. We are going to share things we wish we knew 20 years ago. This is not rocket science but, we ...
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Cloud computing, first introduced in the 1960s as the "intergalactic computer network," is now essential to our digital existence. There are so many cloud options available on the market today. Private clouds are essentially dedicated environments that offer greater control and security. They are typically used by businesses to store sensitive data…
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As the days get shorter and the weather becomes gloomy Sam and Vic are joined by the legendary Joe Baguley to brighten your day on a podcast filled with humour and insight. Joe, Chief Technology Officer at Broadcom openly shares his motivations, driven by a lifelong curiosity and the knack for simplifying the complex. Known for his memorable "kitte…
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Ever wonder how internal operations can actually support and supercharge your sales efforts rather than hinder them? Join us on Get Amplified with special guest Dr. Mark Baker, visiting fellow at Cranfield University. With a rich background in engineering, finance, and risk management, Mark shares compelling stories from his time at Unilever and hi…
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Ever thought about how much of your life is protected by passwords? And why do hackers want to steal credentials? How do they do it and more importantly, how can we stop them in their tracks? From your emails to your retirement savings, passwords are quite literally the gatekeepers to your online life. And there are layers to password security, fro…
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What better way to launch Season 6 of Get Amplified than with the experienced and innovative GTM leader, Ross Brown. This episode is jam packed with stories and nuggets of partnering strategy. You’ll need your fast listening ears as it is a wild ride with some brilliant metaphors and stories that had us leaning in for more! With an impressive caree…
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Where do you want to work from today? The coffee shop? The beach? It’s all possible with a Virtual desktop infrastructure. Virtual Desktop Infrastructure, or VDI, lets you access your companies’ systems from almost any device, essentially you can carry your office in your pocket. In this special episode, we’ll answer some important questions to hel…
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Customer service is tough for everyone, but how do we make it better for the employee and for the customer? Business contact centres are starting to use AI at the very first step of their customer interactions. By automating elements of the customer service interaction and using AI insights, staff can resolve service incidents faster and keep custo…
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In the hybrid working world, everyone needs a fast and secure way to connect to their company's data. WAN or Wide Area Networks technologies have had an impressive impact; It's now easier than ever to do business. Using intelligence to optimize traffic across multiple links, we’ve gone from a trickle of information being sent between two direct poi…
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To the public, elections can look relatively simple. However for lots of public sector organisations, there are weeks of preparation fraught with risk, excitement and a huge sense of purpose. Despite using paper ballots and lots of people-based processes on the day, technology and digital is key to delivering a successful election. There are so man…
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In the year of AI, can we get even closer to having it right at our fingertips? Helen Gidney, Softcat’s head of Architecture, and a team of experts discuss this fascinating question. AI is developing quicker than we can think and we’re seeing it pop up in our everyday lives more and more and in this episode we'll answer the big AI questions of the …
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Do you know everything that’s going on in your organisation? Today we’re talking about Observability. It isn't just a buzzword; it is the evolution of application and network performance monitoring into a seamless way to measure your full systems health. As IT environments become more complicated, observability is crucial for pinpointing the root c…
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With the explosive growth of internet connected devices in our everyday world, from mobile phones to our cars and even our homes, we are generating massive amounts of data all the time. Traditional centralised infrastructures just can’t keep up with the pace of information. So how do we bring processing power closer to the source of this data to he…
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On this edition of Explain IT we're discussing how to power your SOC. No, we're not talking super powered footwear. SOC stands for Security Operations Centre, and it’s where cyber experts battle threats posed against your data day and night. We know security is a key part of any business, to protect your best kept secrets, and to keep third parties…
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AI has been making headlines for a while now, and this year we’ll see more and more businesses adopting it to improve their performance and efficiency. But how do we ensure that AI is used in a responsible and ethical way? How do we avoid the risks and pitfalls that come with such a powerful technology? And how do we stop AI from getting out of con…
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Brace yourself for leadership lessons that are as impactful as they are practical. We're joined by Jason Tooley, EMEA Sales Leader and Board Member of techUK, who shares what he has learnt from his 35 years of experience in the tech industry. Strap in for a journey through the challenges and strategies of leading transformations, especially within …
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Discover the ripple effects of interest rates on the tech industry as we sit down with Paul Wiefels from the Chasm Group. Our enlightening conversation traverses the current challenges faced by tech firms, especially in the bustling hub of the San Francisco Bay Area. From the precarious dance of hiring to the tough decisions on layoffs, Paul unpack…
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Part two of our Tech Predictions for 2024! You can hear part one, here. In the past twelve months, Explain I.T has generated over 20,000 unique downloads and covered an array of topics. In the present, we have a collective group of Softcat technologists here to share their thoughts on tech. And in the future, Explain I.T will have a new presenter; …
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If steering a sales team to greatness has ever felt like herding cats, you're in for a treat. In this episode, we chat with Andy Wills, EMEA Sales Enablement Director at Dynatrace. Andy tells us when a business has all the ingredients to be successful it is the people that will make the difference, yet businesses very often neglect to invest in lea…
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In the past twelve months, Explain I.T has generated over 20,000 unique downloads and covered an array of topics. In the present, we have a collective group of softcat technologists here to share their thoughts on tech. And in the future, Explain I.T will have a new presenter; Helen Gidney, Softcat's very own Head of Architecture. So, along with De…
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Our team of experts are here to talk tech in simple, jargon free language, and today is no exception, although we do come with a twist. Today we are covering the automotive industry and how it continues to modernise by innovating, designing and building the now and future transportation that positively impacts all of us. What challenges and pressur…
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Dean Gardner, Softcat's Technology Director, hosts another episode of Explain I.T. Another team of experts are here to talk tech in simple, jargon free language. Are you open to AI? Yes, we are, but not in the sense of OpenAI who appear to have performed a fire rehire and resign strategy in less than a week. We are open to AI in the sense that it's…
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Ever wondered what propels a high-performance team? Vic is on this special Amplified only podcast, with co-host Pippa Hutchinson to give you an insider's view. We dig deep into the dynamics of highly productive teams, who are not just aligned and collaborative, but also exhibit a strong sense of belonging. If you’re struggling with team productivit…
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What a thought provoking session Sam and I had with the highly engaging and incredibly energising Ben Pearce. Ben has two decades of tech go to market under his belt with Microsoft. The later 10 years, as a leader he realised he didn’t need to coach his team on the tech stuff, but the critical human skills needed to influence both internal stakehol…
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We are motoring towards the end of year like an AI powered electric scooter - and yes, they actually do exist thanks to UK tech startup Hilo One. In a world where AI is now taking charge in every aspect of our daily lives, Microsoft has recently released a Copilot. AI driven, all encompassing, innovation of the ages. What is it? Why do we need it? …
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How do we make space in our work life for everyone to have a voice? What better person to speak to than Mark Murphy, Director of Global Partner Marketing at Cisco. Mark shares his experience of fostering and supporting a culture of inclusivity at Cisco. One of Mark’s many great roles involved co-leading the Cisco Pride and LGBTQ+ global community. …
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How do you cope with stress in the workplace? Do you ever feel like your stress is managing you rather than the other way around? ​We came across a wonderful sketchnote by Dr Hayley Lewis and knew we had to get her back for a chat on Get Amplified to delve into this some more.​ ​Stress can affect all of us at different times. Hayley is quick to poi…
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Hello and welcome back to Softcats Explain It Podcast series. This is episode seven of season six, and we are here after a small break in the schedule. And we are back with a corker. My name is Dean Gardner, softcats technology director, and I'm still the host after a busy few months of AI. Today, we are heading into the quantum realm. Is quantum a…
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How strategic is HR within your organisation? In this episode, Chris Woodward, a workforce transformation consultant, joins the conversation with Sam and Vic around moving from a resource-based view of managers to a talent-based view where everybody has potential. We need to ensure the value of strategic HR is known. We need to think about how to m…
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After a Get Amplified break we're back with a flurry of exciting new guests. We kick off September by looking outside of the tech industry to see what we can learn from the Pharma industry. Not only are both industries affected by high attrition, particularly through Covid, but both share the same challenges of time to market – of people being pull…
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'Customer focus', 'customer obsession' and 'customer first' should surely be at the front of every organisation, but are they? Are we solely relying on technology to solve customer outcomes? Is it old fashioned to say that listening, understanding and being empathetic and solving challenges equally are more important than the tech we provide? This …
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Welcome to episode five of season six of Softcat’s ‘Explain IT’ podcast series. We are here to Explain IT. Our team of experts talk tech in simple, jargon free language. This time we’re discussing technology in the education sector. Think of this as the sequel to the first education episode we released in season five - you can listen again to that …
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