SuperPod is back for Season 2! Join us in this edition of SuperPod — Road to 1 million as we talk to MSP owners who've been there and done that on their road to 1 million in revenue. Tune in as we discuss their stories, learnings, and actionable strategies to help your business hit that seven-figure revenue mark. Presented by SuperOps.ai.
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How to take the leap from break-fix to a managed services business
35:39
35:39
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35:39
Nick Martin is the director of Pennsylvania-based Main Street IT solutions. Since 2010, he’s been in the IT industry with his dad, and made his career in break-fix shops. Now, he’s moved completely into managed services, and it’s been a difficult but rewarding journey. In this episode of SuperPod, Nick talks about his experience of moving from a br…
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Moving away from break-fix to managed services as a solo MSP
39:40
39:40
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39:40
Rob Ellis, Founder of The Microsoft 365 Chap, often refers to himself as a one-man band. With over 24 years of experience in IT, he’s built a successful MSP business from scratch after being in the field of IT consultancy for a long time. And he’s never been happier. In this episode of SuperPod, Rob shares insights and lessons he’s learned while st…
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Building an MSP practice on cybersecurity
24:28
24:28
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24:28
Chris Noles is President of Beyond Computer Solutions. He started as a Network Engineer in 1997. Chris has more than 24 years of experience in security services. Chris works with title companies, real estate attorneys, and mortgage companies. In this episode of SuperPod, Chris talks about what it takes for MSPs to build their practice on cybersecur…
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True MSP's journey to 100 customers
32:35
32:35
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32:35
Neil Shaw runs England-based True MSP. He has worked in the IT industry since the mid-90s and started True MSP in 2017. And in these few short years, he and his business partner have built an MSP with 10 team members, 100 clients, and boasts of a 100% client retention rate. True MSP has reached the 1 million pounds milestone and is on track to reac…
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How you can build an MSP you can sell
37:33
37:33
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37:33
Andrew Eardley is the Founder of Prompt PC and MSP Easy Tools. He launched Prompt PC, a Stoke-on-Trent, England-based IT support and security service provider in 1998. It was acquired earlier this year, and he launched MSP Easy Tools in 2019. It offers a package of products, especially for MSPs. In this episode of SuperPod, Andrew talks in detail a…
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How to build a security-first MSP
27:35
27:35
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27:35
Jonathan Sheldon is President of Boston-based FlightPath IT, which offers managed IT services for small and medium businesses in Greater Boston and beyond. FlightPath IT started in 2016 and offers everything from Cloud backups and help desk to technology consulting and IT security. In this episode of SuperPod, Jonathan talks about running a securit…
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Breaking the glass ceiling: what it's Like for a woman working in tech
48:08
48:08
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48:08
Tracy Pound is the Founder and MD of MaximITy, which offers IT training, consultancy, and project management to companies. She's also the chair of the board of directors of CompTIA, the IT trade association. She also serves on the advisory board for Channel Futures and is also the Co-founder of Prism Solutions, an insurance brokerage. In this episo…
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