At the Life You Love Laboratory and BIGGBY® COFFEE, we’re out to prove that financial success and healthy workplace culture aren’t two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren’t miserable at work, but that the happier your people are, the more your business will grow. Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike M ...
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Build a Bus People Want to Ride - LIVE at BIGGBY Nation Summit!
44:52
44:52
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44:52
BIGGBY Coffee feels more like a family than a typical franchise. In this live-recorded episode from the BIGGBY Nation Summit, we dive into the power of community in business. Hosts Mike McFall and Laura Eich, joined by a live audience of franchisees and staff, use the BIGGBY brand as a lens to discuss how to foster relationships and culture within …
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Love in Leadership is BACK!
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44:05
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Welcome back to Love in Leadership! In the season two premiere, Laura and Mike dive into how BIGGBY® COFFEE is doubling down on leadership rooted in love and personal growth. They discuss recent shifts, from Mike’s return to a day-to-day focus to Laura’s expanded role that includes leading the BIGGBY COFFEE Operations team as well as the Life You L…
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Walking the Walk (featuring Ryo Zsun)
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57:00
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GUEST BIO: Ryo Zsun is the culture maestro for the Zappos family of companies, as well as a keynote speaker and thought leader on the power of cultivating healthy workplaces. Everywhere he goes, he shares Zappos’ message of putting people first. Links LinkedIn CORE TOPICS + DETAILS: [0:35] - Back to Work (Without the Awkwardness) Comparing sabbatic…
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Bridging Visions Workplaces, parenthood, and the quest for fulfillment CORE TOPICS + DETAILS: [1:49] - The Power of Visioning Looking forward to look backward Laura shares a personal story about how a visioning exercise led her to reconsider her stance on having children, illustrating how professional tools and exercises can profoundly influence pe…
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Start Running & Keep Running (featuring Caitlin Townsend Lamb)
1:12:32
1:12:32
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1:12:32
Start Running & Keep Running (featuring Caitlin Townsend Lamb) Discussions on where inspiration meets discipline GUEST BIO: Caitlin Townsend Lamb is the Director of People Advancement and Continuous Improvement Systems at Cascade Engineering, where she has dedicated over 14 years to putting people first. Starting her journey as an executive assista…
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A Mission Beyond Coffee (featuring Jon Sell and Norma Pyscher)
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A Mission Beyond Coffee (featuring Jon Sell and Norma Pyscher) Two franchisees discuss leadership, legacy, and leaning on employees for wisdom GUEST BIO: Jon Sell is a seasoned entrepreneur and a passionate advocate for positive workplace culture. With a background as an environmental scientist, Jon transitioned from the corporate world to become a…
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HR: Human Revolution (featuring Katrina Ghazarian)
1:14:28
1:14:28
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1:14:28
HR: Human Revolution (featuring Katrina Ghazarian) Putting the human back in human resources GUEST BIO: Katrina Ghazarian is a dynamic CEO of Gameday HR, known for her innovative approach to human resources and workplace culture. With a background that spans from banking to HR, she brings a unique blend of practical experience and insightful leader…
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Words, Actions, and Where They Meet (featuring Alisha Beck, Jeremy DeRuiter, & Brie Roper)
1:19:40
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Words, Actions, and Where They Meet (featuring Alisha Beck, Jeremy DeRuiter, & Brie Roper) A dive into the principles guiding the Life You Love LaboratoryTM GUEST BIO: Alisha Beck, originally from southeast Michigan, has a rich background in people-oriented roles. Starting her career at Dunkin Donuts, she transitioned to BIGGBY® COFFEE where she ha…
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Reading Between the Lines (featuring Tom Belongia)
1:05:46
1:05:46
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Reading Between the Lines (featuring Tom Belongia) A franchise owner shares the simple power of listening GUEST BIO: Tom Belongia is an influential franchise owner and area representative for BIGGBY® COFFEE in Wisconsin. His journey from working at Pilot Travel Centers to becoming a key player at BIGGBY® COFFEE showcases his dedication to community…
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Don’t Wait for Perfect (featuring Jodi Latuszek)
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Don’t Wait for Perfect (featuring Jodi Latuszek) The best way to end up with a great culture is to start trying GUEST BIO: Jodi Latuszek is BIGGBY® COFFEE's Vice President of HR, Legal, and ESG Programming. In her own words, her job is to “help our company support people better.” She’s responsible for ensuring that all of BIGGBY® COFFEE's practices…
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If You Want to Change the World (featuring Nathan Havey)
1:00:39
1:00:39
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1:00:39
If You Want to Change the World (featuring Nathan Havey) Nathan Havey on conscious capitalism, leadership caps, and more GUEST BIO: Nathan Havey is on a mission to redefine success in the business world. He's also the mastermind who helped transform BIGGBY® COFFEE into a beacon of conscious capitalism. He's since developed a network of over 65 top-…
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Welcome to Love in Leadership
44:08
44:08
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Welcome to Love in Leadership Our first episode introduces the themes and mission of this podcast CORE TOPICS + DETAILS: [0:39] - BIGGBY® COFFEE and the LifeLabTM Telling the story of how we got here At the episode’s start, Laura and Mike dive into a brief history of BIGGBY® COFFEE, LifeLabTM, and the concept of Love in Leadership. After a handshak…
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At the Life You Love Laboratory and BIGGBY® COFFEE, we’re out to prove that financial success and healthy workplace culture aren’t two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren’t miserable at work, but that the happier your people are, the more y…
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continue reading