I talk about the things I love and am incredibly passionate about, restaurant life, leadership, guest Wow!
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It’s been a weird year for me, some amazing highs that have been matched with terrible lows. I’ve struggled to find my voice this year but I’m forcing myself to get back on track.
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In this episode I reflect on the earliest business lesson I was taught, in business relationship is everything!
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In this episode I talk about a situation where feedback has been shared and ignored. I look at the power of a 360 review and how you can make it work for you; if you want to!
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Some thoughts around tipping.
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14:55
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In this episode I talk about tipping policies and the debate around the idea of tipping being outlawed from some restaurants.
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Hospitality gives you the opportunity to learn from a wide range of people, to build connections with people you may never normally meet. Listen to their stories, give your time when you can; it can have a great effect on you, and them.
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January bounce backs! Good or bad?
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In this episode I think about self sabotage and talk through some personal experiences.
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Focus your mind and you can influence the outcome.
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