Welcome to Tiaa Talks
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CX Decoded is our semi-monthly podcast designed to deliver insight from leaders in the customer experience and marketing industries. Each episode is designed to help you better understand the customer experience and the value it can add to your customers’ lives.
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Gain unparalleled access to the minds of industry-leading CIOs, CTOs, and CISOs. Enjoy weekly episodes filled with expert insights, inspiring stories, and trend analysis, all brought to you by the people shaping the future of technology. Whether you're an IT professional, aspiring tech leader, or general tech enthusiast, IT Visionaries has something for everyone. Don't miss out on the chance to learn from the best – subscribe now! Mission.org is a media studio producing content for world-cla ...
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Dive deep into the world of Artificial Intelligence with the AI with Arun Show podcast. Host Arun explores the latest advancements, applications, and ethical considerations of AI in a clear and engaging way. Perfect for anyone curious about the future of technology and AI. Support this podcast: https://podcasters.spotify.com/pod/show/aiwitharunshow/support
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This is Working has a new format! This podcast is a companion to LinkedIn Editor-in-Chief Dan Roth's This is Working video series, which features Dan's live conversations with today's top leaders. Each podcast episode will now bring you interview excerpts alongside post-interview insights from Dan and his new co-host, Senior Producer Nina Melendez. They’ll look at top takeaways, reflect on big questions, and even share a bit of behind-the-scenes trivia. Nina and Dan will offer their own opin ...
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LLM Generated AI & Software Delivery: AI with Arun Show: Episode 14 with Harness' Sid Choudhury
12:21
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12:21
Join us for a very insightful discussion and a masterclass on #SoftwareDelivery where Sid walks viewers with Harness' vision for a future where every developer, CI/CD associate, and quality analyst has their own AI agent, seamlessly interacting with each other.The AI-Powered Software Delivery DreamSid Choudhury paints a compelling picture of the fu…
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Superstar agent Rich Paul on the journey from Cleveland to Klutch Sports Group
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22:18
What do LeBron James, Anthony Davis and Draymond Green have in common? Well, THAT, of course. But they are also all represented by Rich Paul, arguably the most driven, innovative and influential sports agent in the game. It didn't come easy. Raised in a tough Cleveland neighborhood, Paul leaned on and learned from a wise dad who provided, as Paul p…
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Unlocking the Power of Data with Acxiom
36:01
36:01
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36:01
On this episode, Janet Cinfio, Chief Information Officer of Acxiom, discusses the company's role in marketing intelligence and data management, the importance of balancing privacy with personalized marketing experiences, the need for responsible innovation in technology, and the significance of encouraging diversity in STEM careers. Key Insights: P…
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AI & Software Delivery: AI with Arun Show: Episode 14 with Harness' Sid Choudhury
48:34
48:34
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48:34
Join us for a very insightful discussion and a masterclass on #SoftwareDelivery where Sid walks viewers with Harness' vision for a future where every developer, CI/CD associate, and quality analyst has their own AI agent, seamlessly interacting with each other.The AI-Powered Software Delivery DreamSid Choudhury paints a compelling picture of the fu…
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This is Quick: Chipotle and Kernel Foods founder Steve Ells on keeping a regimented routine while making room for “spontaneity and chaos”
8:33
On this week’s rapid fire Q&A, Steve Ells talks about his journey from studying art history to founding Chipotle Mexican Grill and how being open to the unexpected paved the way for his success. Ells also shares his secret to staying productive — keeping a highly structured morning routine and allowing for “spontaneity and chaos” as the day progres…
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Chipotle founder Steve Ells on Kernel - his new robot-powered, plant-forward fast-food game changer
20:59
20:59
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20:59
Steve Ells created a new standard for fast casual dining when he launched Chipotle 31 years ago. He’s looking to transform the sector once again with his latest venture Kernel — a plant-forward restaurant powered largely by robots. LinkedIn editor in chief Dan Roth talks to Ells about the novel hub and spoke system he’s deploying to streamline food…
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The Power of Human Intuition in the Innovation Process
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48:26
On this episode, Ahmad Bahai, CTO of Texas Instruments, discusses the importance of innovation in the semiconductor industry and the challenges of meeting the increasing demands for faster, more efficient technology. He highlights the need for disruptive innovation to keep up with the exponential growth of data and the widening gap between hardware…
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90-Day CMOs: Foundational Marketing Leadership Defined
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17:45
In this episode of CX Decoded, Dom Nicastro and Michelle Hawley of CMSWire discuss the evolving roles of chief marketing officers (CMOs) with insights from CMOs Gurdeep Dhillon of Contentstack and Kathie Johnson of Sitecore.
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AI & Enterprise Architecture: AI with Arun Show: Episode 13 with TIAA's Geeta Pyne
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33:43
This video is an interview with Geeta Pyne, who is Sr MD and chief enterprise architect at #TIAA .She talks about #architecture , #security , #ResponsibleAI and #AIGovernance, prioritization of AI use cases and business impact.Here are some key points from the interview:Architecture: Geeta Pyne discusses the importance of having a well-defined arch…
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How Savannah Bananas’ Jesse Cole is raking in the fans by innovating the ballgame experience
23:03
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23:03
Offering a unique blend of baseball and whimsical entertainment, the Savannah Bananas are selling out stadiums across the country with their Banana Ball games. On the latest This is Working, the team’s owner Jesse Cole talks to LinkedIn editor in chief Dan Roth about his fan-first business strategy of eliminating friction points and constantly inno…
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Balancing User Experience and Enterprise Requirements
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45:44
On this episode, Tony Lambert, CTO of TechSmith, discusses how TechSmith stays at the forefront of innovation by listening to customer needs, conducting research, and staying informed about industry trends. Plus, he explains why TechSmith has invested in content creation roles and how, in the future, video AI may be able to diagram manual skills, t…
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AI & Marketing: AI with Arun Show: Episode 12 with IIM Ahmedabad's Prof Anand Jaiswal
45:15
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45:15
Prof Anand Kumar Jaiswal is a renowned Professor of Marketing at the Indian Institute of Management Ahmedabad ( @IIMA-OFFICIAL ), a Research Fellow at the Snyder Innovation Management Center, @SyracuseU His expertise extends to executive training and development programs for numerous Indian and multinational corporations, including @PepsiCo @Novart…
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How the dean of top global MBA program INSEAD is shaping the next generation of leaders
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21:34
On the latest This is Working, Francisco Veloso, dean of top-ranked international business school INSEAD, talks to LinkedIn editor in chief Dan Roth about overhauling the curriculum to include sustainability and spur students to think about their decisions in terms of global impact as part of a mission to better prepare the next generation of tech …
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This is Quick: INSEAD dean Francisco Veloso talks physics, pilates, Mandarin, and mobilization
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10:45
This week on our rapid fire Q&A, Francisco Veloso, the dean of INSEAD business school (#2 on LinkedIn’s Top MBA list), applies the Heisenberg uncertainty principle to explain how an early love of physics bought him time to figure out a career plan. He also talks about picking up social media skills from Gen Z, learning from Mary Meaney’s effective …
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The Challenges of Interoperability and Integration in the DoD
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39:33
On this episode, Leslie Beavers, the acting Chief Information Officer for the Department of Defense, discusses the role and responsibilities of the Department of Defense (DoD) in defending the nation. The DoD is responsible for coordinating all IT efforts within the department, as well as warfighting command control and communications. With a budge…
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AI & Venture Capital with Jishnu: AI with Arun Show:EP 11 Nexus Venture Partner's Jishnu
45:17
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45:17
In this episode, we have the distinct pleasure of hosting a true titan in the world of venture capital, Jishnu Bhattacharya.Jishnu is currently a Managing Director at Nexus Venture Partners, a leading firm known for backing some of the most groundbreaking companies in the tech landscape. They have an impressive track record, having invested in earl…
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TIAA CEO Thasunda Brown Duckett’s strategy for living life like a “diversified portfolio”
11:01
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11:01
This week on our rapid fire Q&A, TIAA CEO Thasunda Brown Duckett explains why she thinks “work-life balance is a lie,” and how she instead frames her life like a diversified portfolio — recalibrating when necessary to outperform over time. She also talks about how practicing gratitude helps her stay productive and the importance of being open to fe…
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Empanadas and Home Security: How Employee Experience Shapes Customer Loyalty
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18:38
In this episode of CX Decoded, Dom Nicastro, editor-in-chief at CMSWire, and Michelle Hawley, senior editor at CMSWire, explore the intersection of employee experience (EX) and customer experience (CX) within the marketing landscape. The episode features insights from Gautam Pantakar, GM of Oldfield, and DeLu Jackson, executive VP and chief marketi…
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How TIAA CEO Thasunda Brown Duckett is humanizing the retirement crisis and inspiring her workforce to engage in a shared mission to fix it
23:10
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23:10
As the CEO of TIAA, Thasunda Brown Duckett makes a point of showing the human impact of the investment advisory firm’s work. On the latest This is Working, Duckett talks to LinkedIn's Editor in Chief Dan Roth about the creative leadership methods she employs to foster genuine feedback and motivate her workforce to share her mission to fix America’s…
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How TIAA is Empowering Retirement with Technology
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46:01
On this episode, Sastry Durvasula, the Chief Information and Client Services Officer at TIAA, discusses how TIAA uses technology, including AI, to improve the retirement experience for its customers. He also digs into the challenges of integrating new sources of data and the need for companies to reimagine their approach to technology and innovatio…
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AI with Arun Show: Episode 10 with Unberry's Vini
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46:47
Vini Khabya is the co-founder of Unberry, a cutting-edge talent intelligence platform designed to help companies make better, smarter, and faster hiring decisions. Unberry offers a comprehensive talent assessment stack that leverages people science and advanced technology, including generative AI, game tech, and data science, to provide a holistic …
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This week on our rapid fire Q&A, Avelo Airlines founder & CEO Andrew Levy shares his tips for managing a busy schedule, including prioritizing time for deep thinking every day. He also talks about learning to trust his gut when it comes to going all-in on major business decisions, and he imparts his best advice for aspiring entrepreneurs who want t…
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Avelo Airlines founder & CEO Andrew Levy’s strategy for competing in the crowded skies
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21:03
Andrew Levy shocked a lot of people when he resigned as CFO of United Airlines in 2018 to create a new airline. On the latest This is Working, the Avelo Airlines founder and CEO talks to LinkedIn's Editor in Chief Dan Roth about why he launched a startup in an already saturated industry of giants — seeing an opportunity to tap underserved markets w…
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The Evolving Role of Technology in the Legal Industry
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35:07
On this episode, Harpreet Suri, the CTO of K&L Gates, discusses the role of technology in the legal industry and how it is transforming the way law firms operate. She highlights the importance of ease of adoption and security when evaluating technology solutions for law firms, and she shares her insights on the future of the legal industry, includi…
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AI with Arun Show: Episode 9 with Holy Cow's Goutham
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31:51
Holy Cow Productions is a game development company based in Bangalore, India https://holycowprod.com/. They focus on creating games for various platforms, including PCs, consoles, and mobile devicesGame Development: They create their own original games, like their recent release, "Mystic Pillars," a story-based puzzle game https://holycowprod.com/.…
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This is Quick: Whole Foods CEO Jason Buechel on snacking, strategic meetings, and conscious capitalism
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12:03
This week on our rapid fire Q&A, Whole Foods CEO Jason Buechel shares his productivity tips, including how spending 15 minutes a week adjusting the calendar can save hours each day. Buechel also talks about how the concept of conscious capitalism changed the way he leads, and why it's important to be patient when it comes to the trajectory of your …
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AI with Arun Show: Episode 8 with Cloud Software Group's Andy Nallappan
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41:54
Gain powerful insights from Andy Nallappan, EVP and COO at Cloud Software Group, on the "AI with Arun Show." Discover the 3 As that drive technology adoption (Available, Accessible, Affordable) and learn how AI is transforming businesses today. Andy shares valuable advice for everyone, including CXOs, emphasizing the importance of prioritizing EBIT…
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AI With Arun Show Episode 7 with Blazop's Mohit
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40:45
Join us for a fascinating conversation with Mohit, Founder and CEO of BlaZop! We'll delve into their innovative platform that's transforming the way CIOs think about infrastructure and IT Operations and enable Blazing Operations (Surprise- this is how BlaZop got its name!) At the same time, it provides a view to CFOs on FinOps.BlaZop provides an Al…
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AI with Arun Show: Episode 6 with LearnDesk's Dr Manish and Vivek
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58:26
In this episode of the AI with Arun Show, we dive into the world of sales and marketing automation with old school friends Dr. Manish Arora and Vivek Puri, co-founders of LearnDesk!Join us as these brilliant minds discuss their journey building LearnDesk, a platform that helps small and medium businesses find new customers and boost sales. We'll ex…
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AI with Arun Show: Episode 5 with Runtime's Arjun Chatterjee
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1:28:09
Join us for a fascinating conversation with Arjun, CEO of Runtime Solutions! His venture guides businesses through the ever-changing digital landscape. See. Think. Imagine. Create - this is how they take a strategic approach to crafting digital experiences that not only enhance their client's brands but more importantly achieve real business result…
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AI with Arun Show: Episode 4 with Unscrambl and OneByZero's Anand
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52:10
Dr Anand Ranganathan visited The AI with Arun Show to talk about his exciting journey as a scholar, co-founder and Chief AI Officer. We talked about the use cases his company is solving with data, AI and ML, in particular around conversational BI and real-time data streaming. Watch the video to learn more.Navigate your way through the video:0:00 - …
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AI with Arun Show: Episode 3 with Oaken's Shashi
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44:10
Join us for a fascinating conversation with Shashi, CEO of Oaken! We'll delve into their innovative platform that's transforming the way farmers and landowners manage $30 billion in annual lease payments. Oaken streamlines the complexities of land partnerships by providing a digital toolbox. Discover how Oaken leverages technology and AI, powered b…
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How Whole Foods CEO Jason Buechel fosters local feedback to fuel a global strategy
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19:45
A major priority of Whole Foods CEO Jason Buechel’s leadership involves in-person store visits to gather feedback from employees, suppliers and customers to get a better understanding of how things are working. On the latest This is Working, LinkedIn's Editor in Chief Dan Roth talks to Buechel about his strategy of keeping the multinational market …
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Mind and Machine: Two Paths to Marketing Mastery
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17:32
We cover today the convergence of humanity and technology in today’s marketing landscape, featuring insights from Karna Crawford, CMO at Marqeta, and Tom Wentworth, CMO at Recorded Future. In this episode, Karna shares her insights on how to bring a little bit of humanity into B2B marketing — while still getting all the benefits of modern-day techn…
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The Inventor of Siri Discusses The Power of AI
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54:12
Babak Hodjat, CTO of AI at Cognizant, discusses the impact of advancements in AI and the factors that have enabled its rapid progress, including increased processing capacity, access to large amounts of data, and improved neural network architectures. Babak also highlights the importance of moving to the cloud and leveraging AI to make informed dec…
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JPMorgan Chase CEO Jamie Dimon takes part in our rapid fire Q&A, sharing the habits that keep him productive, such as turning notifications off and keeping track of his day with a simple sheet of paper. Dimon offers unique career advice, including why you shouldn’t rely on a mentor or set your sights on a CEO role. He also speaks candidly about wha…
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How JPMorgan Chase CEO Jamie Dimon is innovating talent acquisition and skills development
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21:14
Jamie Dimon is one of the most admired leaders in business for his nearly two decades of innovative leadership, steering JPMorgan Chase out of a financial crisis to become the largest bank in the U.S., with $2.6 trillion dollars in assets and over 240,000 employees. On the latest "This is Working," LinkedIn's Editor in Chief Dan Roth talks to Dimon…
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Solving Everyday Problems with Technology
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40:54
On this episode, Prince Kohli, the CTO of Automation Anywhere, discusses the evolution of robotic process automation (RPA) and its impact on industries. He shares real-world examples of how RPA and AI have transformed processes and improved efficiency in various sectors, and he delves into the implementation of RPA and AI, data governance, and the …
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This is Quick: Former Barstool Sports CEO Erika Ayers Badan on the importance of embracing feedback and failure
9:49
This week on our rapid fire Q&A, LinkedIn Senior Producer Sarah Storm talks to Erika Ayers Badan, Food52 CEO, author of “Nobody Cares About Your Career,” and the former CEO of Barstool Sports. Erika talks about learning to see feedback as a gift and the moment that led her to dramatically change what she did for a living. She also shares her top ca…
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AI with Arun Show: Episode 2 with JetLearn's Abhishek
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51:43
Join us as Abhishek shares his inspiring story - once a student who struggled academically to founding a company dedicated to education. He discusses how role models influenced his life, how AI is augmenting human capabilities, and how he uses AI to personalize learning experiences for students across the world. Visit his website https://www.JetLea…
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This is Quick: Slutty Vegan founder Pinky Cole on the best advice she got from restauranteur mentor Danny Meyer
9:45
This week on our rapid-fire Q&A, Slutty Vegan founder and CEO Pinky Cole talks about the mentorship of restaurateur and Slutty Vegan investor Danny Meyer, learning to appreciate the small wins when larger goals aren’t achieved, and why she wants to call her next book: “Never Take Your Hands Off the Wheel.” Have questions you want to hear on This is…
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The Challenges and Opportunities Surrounding AI
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44:26
On this episode, Mark Butler, CISO for Trace3, discusses the impact of AI on various industries, the challenges of AI governance, and the adoption of cloud services. He also delves into the application of AI in different sectors and the implications of cloud migration for companies with legacy infrastructure. Key Takeaways: AI has the potential to …
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