This Week in Enterprise Tech, Week 24

This Week in Enterprise Tech

For the audio podcast of This Week in Enterprise Technology, Hyoun Park + Charles Araujo tackle the following:

1. Salesforce-Workday AI Agent: Next-Gen ERP
2. ServiceNow + Boomi Partner in API Automation
3. ServiceNow President CJ Desai Resigns
4. OpenAI Pours Money into Search with SearchGPT
5. AI’s Mixed Effects on Employee Work Burdens
6. CIOs Must Embrace the Strategic Importance of Their Role

Salesforce-Workday AI Agent: Next-Gen ERP

Why should CIOs look at this partnership of Tech Titans?

CIO.com: https://www.cio.com/article/3478064/why-are-salesforce-and-workday-building-an-ai-employee-service-agent-together.html

ServiceNow + Boomi Partner in API Automation

Will this partnership help enterprises deliver on the promises of service-based apps?

Boomi: https://resources.boomi.com/resources/resources-library/servicenow-boomi-strategic-ai-commitment

ServiceNow President CJ Desai Resigns

What does this mean for ServiceNow?

CIO.com: https://www.cio.com/article/3477586/servicenow-embroiled-in-doj-probe-of-government-contract-award.html

OpenAI Pours Money into Search with SearchGPT

Will OpenAI be able to execute on their plans before they exhaust their financial runway?

The Atlantic: https://www.theatlantic.com/technology/archive/2024/07/searchgpt-openai-error/679248/?mc_cid=348e5cf486

TechSpot: https://www.techspot.com/news/103981-openai-massive-running-costs-could-push-close-bankruptcy.html

AI’s Mixed Effects on Employee Work Burdens

What does this mean for the reality-based CIO tasked with translating AI into $$$?

Forbes: https://www.forbes.com/sites/bryanrobinson/2024/07/23/employees-report-ai-increased-workload/

VentureBeat: https://venturebeat.com/ai/gen-ai-boosts-individual-creativity-at-the-cost-of-collective-diversity-study-finds/

CIOs Must Embrace the Strategic Importance of Their Role

We consider the following pieces about the "AI Generation CIO":

Rex Woodbury for Digital Native: https://www.digitalnative.tech/p/ai-is-a-services-revolution

CIO.com: https://www.cio.com/article/2517822/the-cio-role-today-change-agents-need-only-apply.html

Isabelle Bousquette for the Wall Street Journal: https://www.wsj.com/articles/morgan-stanley-moves-forward-on-homegrown-ai-120c59ab?mod=tech_lead_story&mod=djemCIO

This Week In Enterprise Tech is hosted by:
Charles Araujo of The DX Report and
Hyoun Park of Amalgam Insights