Unlock Growth by Cutting Churn I Kevin Wong

Grow With Evelyn: Monetize Your Personal & Professional Development Journey

Growth Goodie Bag: https://digitalofferbuilders.com/grow-with-evelyn-goodie-box
Grow With Evelyn on Skool: https://www.skool.com/grow-with-evelyn/about
This episode of Grow with Evelyn is special and close to my heart. 🌱❤️
I’m super excited and honored to host Kevin Wong on my show. Kevin and I go back to when I was struggling with a 20% churn rate. He stepped in and helped me bring it down to under 5%.
It saved my business and helped me achieve sustained growth.
Join us as we chat about:
✅ Introduction and Kevin's entrepreneurial journey in community data analysis
✅ Learning problem-solving skills by running an escape room business
✅ Understanding churned and active members in a community
✅ Building member engagement in Skool communities
✅ Customizing community approach and setting clear member expectations
✅ The value of tracking time as an entrepreneur
✅ Balancing work, personal life, and passion
✅ Kevin's perspective on gamification and the power of tracking real behaviors
✅ Leveraging data analysis and automation to uncover community insights
✅ Exploring the potential of the metaverse for building connections and engagement
The key to this turnaround?
Kevin helped me understand the importance of data and analytics and the power of data-driven decisions in building engagement and scaling communities.
He’s here to unpack all his secrets to help you achieve the same.
"Understanding the behavior of churned and active members in a community is so crucial. It helps us figure out what's causing churn and how we can improve member retention.”
Chapters:

• 00:00 - Introduction and Kevin's entrepreneurial journey in community data analysis
• 03:21 - Learning problem-solving skills by running an escape room business
• 07:46 - Understanding churned and active members in a community
• 16:41 - Customizing community approach and setting clear member expectations
• 20:31 - The value of tracking time as an entrepreneur
• 25:16 - Balancing work, personal life, and passion
• 45:14 - Kevin's perspective on gamification and the power of monitoring real behaviors
• 46:58 - Exploring the metaverse for building connections and engagement

Episode Resources:

• Kevin Wong on LinkedIn: https://www.linkedin.com/in/kevinveewong/
• Raid the Room on LinkedIn: https://www.linkedin.com/company/raid-the-room/
• Raid the Room Website: https://raidtheroom.com/
• Know Your Data on Skool: https://www.skool.com/know-your-data/about
• Evelyn Weiss on LinkedIn: https://www.linkedin.com/in/evelyn-weiss-a125b3190/
• Evelyn Weiss on Instagram: https://www.instagram.com/growwithevelyn/
• Grow With Evelyn on Apple Podcasts: https://podcasts.apple.com/gb/podcast/grow-with-evelyn-monetize-your-personal-professional/id1741339082
• Grow With Evelyn on Spotify: https://open.spotify.com/show/5tLNCYaLQtywjPYq5TlM1t
• Grow With Evelyn on YouTube: https://www.youtube.com/playlist?list=PLE-e-3GaMsO_S59bHKtHr5k8kwDsCbrQ8

Grow With Evelyn is handcrafted by our friends over at: https://fame.so