The Car Dealership Guy Podcast, hosted by Yossi Levi, delivers authentic conversations with industry leaders, top dealers, and innovators, revealing the insights shaping the future of automotive retail. Plus—Don't miss Industry Spotlight, hosted by Sam D’Arc, highlights standout dealerships, innovative companies, and the trends driving success in today’s automotive market. Tune in to new episodes every Tuesday and Thursday. Follow us on X, LinkedIn, Instagram, Facebook, and YouTube for the b ...
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Welcome to the Dealership Fixit Podcast, a show dedicated to power sports dealership professionals! In today's ever-evolving market, staying ahead of the game is vital. We invite you to subscribe to our podcast and gain access to the secrets of success in the motorcycle and ATV dealership life. In each episode, we dive into the challenges and opportunities each power sports dealership faces today. Our expert insights from various industry leaders, seasoned professionals, and innovative think ...
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Welcome to the Car Dealership Podcast, your go-to source for all things AI and innovation in the retail automotive industry. Supported by AutoChat.ai, this show brings you insightful interviews with industry leaders, cutting-edge discussions about emerging technology, and real-world strategies for driving dealership success. If you’re looking to stay ahead of the curve and harness the power of AI to elevate your automotive business, then you’re in the right place. Tune in and discover how to ...
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Lotparty has the best weekly automotive sales show plus tips to help managers and sales people improve sales. LotParty is hosted by Jasen Rice, owner of Lotpop, Inc a company that helps automotive dealerships improve new and used car sales. Automotive tips and trends
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There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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This podcast is for viewers to take a step into the shoes of people in the auto industry. It gives them a chance to speak about industry setbacks, promotions, drama, and many more things. Every episode I will be interviewing people from different positions and from various dealerships throughout the Houston area. Cover art photo provided by Omer Rana on Unsplash: https://unsplash.com/@omerrana
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car dealership sales training for sales people, managers, finance managers,general managers, owners
John Spangler
Learn tips tricks and strategies to help your car dealership & sales people get more ups and web traffic which equals selling more cars monthly
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When purchasing a vehicle from a car dealership, every car buyer will find themselves "In the Box" at the end of the buying cycle. They will collect funds, arrange to finance and offer you various after sale products and services for your car. Many car buying customers have said their experiences "In the Box" had been filled with pressure and anxiety. The Modern Dealership magazine's "In the Box" Podcast is to put automotive industry leaders and influencers, in and out of the dealership, in ...
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In this episode of The Dealership Deep Dive, we tackle one of the most overlooked but costly issues facing dealerships today: toll management. From juggling multiple toll agencies to handling mounting fees and fines, managing tolls for service loaners and rentals can quickly turn into a logistical nightmare. Join us as we explore the hidden pain points dealerships encounter, discuss best practices, and highlight solutions that can simplify the process—saving time, money, and stress. Whether ...
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Industry Spotlight: Who Killed The Loaner Car– And Why Service Customers Don’t Miss It
25:31
25:31
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25:31Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Cody Hansen, Fixed Operations Director Ferman Automotive, and Matt Gonzalez, Sr. Account Executive, Automotive at Uber. This …
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Fix Your Dealership Now - Leadership Secrets They Don't Teach! With Kurt Von Ahnen
14:28
14:28
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14:28Leadership in the Dealership — with Kurt Von Ahnen 📍 Dealership fiXit Podcast — Episode Throwback Leadership isn’t a memo. It’s not just management. It’s showing up, walking the floor, communicating clearly — especially in times of chaos. In this re-released highlight episode, Kurt Von Ahnen shares practical wisdom on how powersports and motorcycle…
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Alex Gaspar: How AutoDialog Is Helping Dealers Automate After-Sales at Scale
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41:00Send us a text In this episode I sit down with Alex Gaspar, founder of AutoDialog, to unpack a seriously inspiring transformation—from being pulled out of school to save his family’s dealership, to building one of Belgium’s most respected automotive groups, and ultimately, launching a tech platform that’s revolutionising after-sales for dealers acr…
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The Future of Dealership Branding & Digital Engagement with Savannah Simms
20:25
20:25
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20:25Dealerships today face a unique challenge: standing out in a crowded digital landscape while building long-term customer loyalty. In this episode, we explore how dealerships can strengthen their brand, improve retention, and create meaningful customer relationships. We’re joined by up-and-coming industry leader, Savannah Simms, Director of Marketin…
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The Retention Formula: Insights from Tully Williams
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24:20Customer retention in the dealership service department is about more than just numbers—it's about treating every customer as if they're family and earning their repeat and referral business. In this episode, Tully Williams, Fixed Operations Director at the Niello Company, emphasizes the importance of measuring retention consistently and realistica…
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How Family Turmoil—And A Patriarch’s Dying Wish—Sparked A Bold New Chapter For Crain Automotive | Christian Crain, VP of Operations at Crain Automotive
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49:15Today I’m joined by Christian Crain, VP of Operations at Crain Automotive — a 16-store dealer group based in Arkansas. We dig into a story that’s both unique and all too common in the car business: generational turmoil, how control can fracture a family, what it takes for the next generation to rebuild and much more. CDG's Automotive Tariff Tracker…
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We are seeing a lot of retail prices going DOWN where most are thinking they should be going upโดย Lotpop
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Industry Spotlight: How a Superbowl Champion Helped Cable Dahmer Crack The Code On Interstate Vehicle Shipping
30:23
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30:23Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Tom Bear, Platform Used Car Director at Cable Dahmer Automotive Group, Stephan Morris, Used Vehicle Acquisition Manager at Ca…
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Average Is the Enemy: How Hospitality Became This Dealer's Strategy for Standing Out | Michael Wood, GM at Jaguar and Land Rover of Virginia Beach
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46:46Today I’m joined by Michael Wood, GM at Jaguar Land Rover Virginia Beach. We discuss Jaguar returning to its roots as a niche sports car brand, the existential crisis facing car dealerships, whether “negotiation-free” really matters—and more. This episode is brought to you by: 1. SalesApe (AI Agent Group LTD) - SalesAPE is the AI sales rep built fo…
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E123: How to Write Copy That Actually Sells Motorcycles — The Bill Glazer Formula
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17:51
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17:51In this solo episode, Jacob Berry breaks down how motorcycle and powersports dealerships can actually write ad copy that converts — based on the legendary Bill Glazer’s direct response marketing framework. Whether you're trying to move a used Street Glide, push a service special, or fill your showroom for an event, this episode gives you the real-w…
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The Hidden EV Hurdle: Why Charging Still Stumps Buyers & How Dealers Can Fix It | Oliver Phillips, Chief Operating Officer of Qmerit
26:18
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26:18Today I’m joined by Oliver Phillips, COO of Qmerit. We break down the #1 EV problem dealers aren’t talking about—and how to solve it, why Florida is quietly becoming an EV powerhouse, how EVs are cutting through the political noise, and a whole lot more. This episode is brought to you by: 1. OPENLANE - The world’s leading online dealer marketplace …
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Service Retention in 2025: What’s Changing & How to Adapt
29:24
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29:24The service retention landscape is shifting, and dealerships must adapt to stay ahead. With fewer new cars being sold in recent years, the traditional flow of service customers is slowing, making it more important than ever to win back lost customers and capture more aftermarket business. In this episode, we sit down with Ujj Nath, CEO and Founder …
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Auto Tariffs Are Coming– Now What? | Emergency Podcast With 8 Top Dealers And Insiders
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53:30Today on the show: A powerhouse panel breaks down one of the most urgent issues facing auto retail — tariffs. With major policy shifts on the horizon, I brought together some of the industry's top operators, economists, and insiders to cut through the noise and unpack what tariffs could mean for dealers, OEMs, and the entire retail ecosystem. This …
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E122: The Ultimate Playbook for Turning Used Motorcycle Inventory into PURE PROFIT!
22:06
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22:06Are you tired of watching used bikes sit and collect dust? Want to transform your dealership's used inventory strategy from a money pit to a profit machine? Jacob Berry breaks down the EXACT steps top-performing power sports dealerships use to: ✅ Source killer used inventory ✅ Recondition bikes lightning-fast ✅ Market units that ACTUALLY sell ✅ Man…
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The Data Battle in Auto Retail: Who’s Losing, and How Dealers Can Take Control | Chad Rycenga, Chief Product Officer at Authenticom
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32:14Today I’m joined by Chad Rycenga, Chief Product Officer at Authenticom. We’re breaking down the data battle playing out on dealership lots — how dealers are protecting customer info, where the threats are coming from, and how smart businesses are using data to unlock serious profits. This episode is brought to you by: 1. CRC Transport LLC - If you’…
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Humbled, Sober, and Scaling to $1B a Year: The Faith-Driven Rise of a 5th-Gen Auto Dealer | Andrew Dahl, President at Dahl Automotive
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48:09Today, I’m sitting down with Andrew Dahl, President at Dahl Automotive, a 12 franchise dealer group based in Wisconsin and Minnesota to discuss: How He's Scaling to $1B a Year, Why 'entitlement' almost ruined a 5th-generation family legacy, How he found found a higher power to change his life and much more. This episode is brought to you by: 1. Sto…
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E121: Winning Word Tracks for Every Step of the Sales Process
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19:06In this episode of the Dealership Fixit Podcast, Jacob Berry breaks down the art of sales scripts for motorcycle and powersports dealerships, focusing on how word tracks can shape stronger conversations, build trust, and close more deals. Jacob dives into the different types of scripts your sales team can use—from incoming phone calls and follow-up…
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How Tesla, Tariffs & Market Shifts Are Reshaping Car Sales | David Thomas, Director of Content Marketing at CDK Global
36:01
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36:01Today, I’m sitting down with David Thomas, Director of Content Marketing at CDK Global to discuss: Tesla polarizing customers and the brands they are flocking to, The potential impact of auto tariffs and how manufacturers are pivoting, the coming drought of used rental inventory—plus much more. This episode is brought to you by: DriveHRIS - DriveHR…
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Inside Nissan’s Comeback Gameplan: Profitability, Product Mix, And The Long Road Ahead | Vinay Shahani, Chief Marketing & Sales Officer Nissan/Infiniti USA
52:10
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52:10Today, I’m sitting down with Vinay Shahani, Chief Marketing & Sales Officer at Nissan/Infiniti USA. We break down Nissan’s comeback strategy, how its product mix is evolving, whether or not the brand is "over-dealered," and what it all means for the future of the franchise—plus much more. This episode is brought to you by: 1. Corpay - Corpay is tra…
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What if I can show you how your inventory will look 2 weeks from now? Will you have aged cars or will it be clean? Lotwalk.com
12:19
12:19
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12:19What if I can show you how your inventory will look 2 weeks from now? Will you have aged cars or will it be clean? Lotwalk.com #weknowretail #first30 #lotwalkโดย Lotpop
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Buy-Sell Boom or Bust? The Truth About Dealership Mergers in 2025 | Alan Haig, President of Haig Partners
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57:45Welcome to the Car Dealership Guy Podcast. In this episode, I welcome back Alan Haig, CEO of Haig Partners to discuss: Why dealers are lining up to buy Stellantis stores, Why "Japan Inc." won't let Nissan fail, the vibe shift on dealership profitability in 2025, and how 10 million cars disappeared from American roads. This episode is brought to you…
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Miguel Michiels: How AI is Revolutionising Car Dealerships
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46:29Send us a text In this episode, I sit down with Miguel Michiels, COO of AutoChat, to explore how AI is transforming the car business from the inside out. Miguel has spent over a decade in automotive retail, helping dealerships and leasing companies rethink their strategies. From running pricing at LeasePlan to leading the omnichannel revolution at …
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State of the Car Market: Luxury Squeeze, Leasing Lifeline & OEM Tech Failures | Andrew Wright, Managing Partner @ VINArt Dealerships
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1:03:21Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Andrew Wright, Managing Partner at Vinart Dealerships. This episode is brought to you by: 1. Phone Ninjas - Is your store missing opportunities before they even hit the lot? Phone Ninjas helps dealers maximize every opportunity with custom scripts and critical coaching on a…
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Benzs and Bowties: Dealership Secrets of The General Sales Manager Redefining Automotive Content | Doug Horner, GSM of North Olmstead Mercedes-Benz
42:48
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42:48Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Doug Horner, General Sales Manager of North Olmsted Mercedes-Benz and the creator behind the wildly popular Benzs and Bowties social media accounts. We discuss why he’s intentionally leaving $50K on table with every G-Wagon he sells, how he’s generating half of his leads th…
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Turning Recalls into Revenue: The BizzyCar Blueprint
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23:47
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23:47What if some of the biggest opportunities for service retention are hiding in plain sight? Recalls and mobile service often feel like operational challenges, but they could be the key to driving revenue and reactivating customers you thought were lost for good. In this episode, sponsored by DriveSure, Ryan Maher, CEO and founder of BizzyCar, joins …
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Industry Spotlight: Tasca Auto Group's Secret to Bringing Long-Lost Customers Back To The Dealership
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35:41Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Bob Tasca III, VP of Tasca Automotive Group, and Ryan Maher. CEO of BizzyCar. This episode of the Car Dealership Guy Podcast …
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When your cost to market gets too high on used cars. Lotwalk.com #first30 #lotwalk #weknowretail
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12:42I am going to go over the strategies you need to take when your cost to market gets too high on used cars. Lotwalk.com #first30 #lotwalk #weknowretailโดย Lotpop
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E120: Mastering Digital Marketing & Paid Ads for Dealerships
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39:29
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39:29In this episode of the Dealership Fixit Podcast, Jacob Berry breaks down digital marketing strategies for motorcycle and powersports dealerships, focusing on Google Ads and Meta Ads to drive leads and sales. Jacob dives into search ads, inventory ads, and Performance Max campaigns, sharing how to optimize targeting, exclude wasted spend, and create…
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Michiel Borst: Why AI is the Secret Weapon for Dealerships
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25:45Send us a text Welcome to the First Episode of The Car Dealership Podcast! In this episode we’re diving deep into how AI and digital communication are reshaping the automotive industry. No overhyped buzzwords—just real conversations about what’s actually working in dealerships today. To kick things off, I’m joined by Michiel Borst, Chief Commercial…
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Lessons From Lithia And Beyond: The Habits Driving A Successful Dealer Group With Happy Employees | Michael Speigl, Dealer Principal of WE Auto
1:01:06
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1:01:06Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Michael Speigl, Dealer Principal of We Auto, a Michigan-based dealer group. We discuss the lessons he learned from working for Lithia and how they shaped his own dealerships, why he’s investing over $250K in company culture, and the phone call that changed his family’s life…
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How Van Horn Auto Group Is Capitalizing on the Final Customer Touchpoint—The Card Swipe | Industry Spotlight
32:58
32:58
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32:58Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Jennica Krebsbach, Controller at Van Horn Auto Group, and Julie Douglas, CEO of Dealer Pay. This episode of the Car Dealershi…
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Is The Automotive "Tax Season" Already Over? Here is what we see. Lotwalk.com #first30 #lotwalk
11:40
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11:40Is The Automotive "Tax Season" Already Over? I am going to go over sales and consumer shopping data and show you what we see. Lotwalk.com #first30 #lotwalkโดย Lotpop
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No B.S. Dealer Strategy: How Brett Sutherlin Built a Toyota Powerhouse (& What Brands He’s Avoiding) | Brett Sutherlin, Dealer Principal of Sutherlin Automotive Group
46:50
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46:50Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Brett Sutherlin, Dealer Principal of Sutherlin Automotive Group, to discuss: His no B.S. dealer strategy and what brands he's avoiding, How he's doubling margin vs his competition with Google Business Profiles, Buying dealerships off of Linkedin and much more. This episode …
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Mastering Parts Operations to Boost Dealership Retention
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18:05What’s the real key to turning first-time customers into lifelong dealership advocates? For many, the answer lies in an often-overlooked area: the parts department. In this episode, we uncover how inventory health, tire strategies, and better communication can transform your dealership’s retention game. Kaylee Felio, Sales and Marketing Manager at …
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Hard Lessons Learned: Brute-Forcing His Way to 12 Dealerships & $1B+ Revenue | Matt Bowers, Dealer Principal at Matt Bowers Auto Group
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56:50Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Matt Bowers, Dealer Principal of Matt Bowers Automotive Group, to discuss how he brute-forced his way to 12 dealerships and $1 billion in revenue, his unlikely start in the car business and tumultuous path to becoming a powerhouse auto group owner, the most important factor…
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New Car Lead Data You May Not Know But Should Know. Lotwalk.com #first30 #lotwalk
11:34
11:34
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11:34New Car Lead Data You May Not Know But Should Know.You may or may not know this data but you should be aware of it daily. The most affective way to manage inventory is knowing which cars do and do not have activity and leads. Lotwalk.com #first30 #lotwalkโดย Lotpop
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How Sonic Automotive Joined Forces With The Biggest E-Retailer In The World To Sell Cars | Industry Spotlight
38:45
38:45
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38:45Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with Jeff Dyke, President of Sonic Automotive, and Matt Nuffort. Director at Amazon Autos. This episode of the Car Dealership Guy …
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Dealership University: Elgie Bright’s Game Plan for Auto’s Future—In a Time of Disruption | Elgie Bright, Department Chair, Automotive Marketing/Management at Northwood University
34:39
34:39
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34:39Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Elgie Bright, Chair at Northwood University, to discuss his game plan for the future of auto in a time of disruption, the importance of developing lifelong learners, building automotive retail curriculum to tackle tomorrow’s technologies, and much more. This episode is brou…
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Luxury Dealership Whisperer: Building a Multi-Million Dollar Powerhouse with Culture | Lonny Soza, Vice President of Fertitta Auto Group
37:55
37:55
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37:55Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Lonny Soza, Vice President of Fertitta Auto Group, to discuss how he built a multi-million dollar powerhouse, the biggest lesson he learned acquiring vehicles for CarMax and AutoNation, and how he's bringing Bentley-level customer service to his new Chevrolet store—plus muc…
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Tax Season? You have 45 days to make things happen. Lotwalk.com #first30 #lotwalk #weknowretail
11:17
11:17
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11:17Tax season is just starting but be ready, there is only a 45 day window to take advantage of it. Lotwalk.com #first30 #lotwalk #weknowretailโดย Lotpop
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Adopting Video to Boost Retention and Revenue in Fixed Ops
27:25
27:25
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27:25Today’s customers demand greater transparency and trust from their service providers—and dealerships need to deliver. How can fixed ops professionals bridge the gap between customer expectations and service department performance? In this episode of Retention Roadmap, sponsored by DriveSure, we sit down with Joe Shaker, CEO of Shaker Auto Group and…
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How Cavender Built a Scalable Dealer Group: The Framework for Success | Rob Cavender & Eric Barbosa, Cavender Auto Group
55:08
55:08
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55:08Welcome to the Car Dealership Guy Podcast. In this episode, I sit down with Rob Cavender, COO of Cavender Auto Group, and Eric Barbosa, VP of Variable Operations, to discuss how they create and execute a blueprint for success in retail automotive, how they’re training salespeople to become General Managers, the growing pains of scaling a dealer gro…
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You need to dig deeper with used cars in todays market, you don't know what you don't know because you HAD no way to know. Now you do lotwalk.comโดย Lotpop
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How to Run a Dealership Like a $10B Company: Secrets of a Lithia Motors GM | Ric Saatzer, General Manager of BMW of Minnetonka
55:23
55:23
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55:23Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Ric Saatzer, General Manager of BMW of Minnetonka where we discuss: How to run a dealership like a $10B Company, How Lean Six Sigma has transformed his business, The role of a GM to build a winning culture of detail, and more secrets of a Lithia Motors General Manager. Th…
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It cost $1000 every 2 weeks for a used car to sit on a lot. lotwalk.com #first30 #lotwalk
12:26
12:26
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12:26It cost $1000 every 2 weeks for a used car to sit on a lot. lotwalk.com #first30 #lotwalkโดย Lotpop
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A $250M Vision to Transform the Auto Retail Landscape | Brian MacDonald, CEO of CDK Global
29:35
29:35
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29:35Welcome to the Car Dealership Guy Podcast. In this episode, I’m joined by Brian MacDonald, CEO of CDK Global. We explore why he’s betting $250M on a major shift in automotive retail, the winners and losers as service department trends evolve, and his prediction for a wave of dealership acquisitions this year—and much more. This episode of the Car D…
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Owning 11 Dealerships Was Just the Start: The Dealer-Built Solution Generating $55M/Year | Sam Mahrouq, CEO of Ikon Technologies
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46:50
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46:50Welcome to the Car Dealership Guy Podcast. In this episode, I'm speaking with Sam Mahrouq, CEO of Ikon Technologies where we discuss: Scaling his auto group to 11 dealerships and millions in sales, How an "ah ha" moment at the dealership led him to found a $55M revenue tech company and much more. This episode of the Car Dealership Guy Podcast is br…
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Why Dealers Are Losing 70% of Trade-Ins—and How They’re Fighting Back | Brian Kramer, EVP at Cars Commerce
36:20
36:20
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36:20Welcome to the Car Dealership Guy Podcast. In this episode, I’m speaking with Brian Kramer, EVP at Cars Commerce, where we discuss: why dealers are losing 70% of trade-ins for every new car they sell, the future of data ownership for dealers, how Brian and his team are working to tackle—and beat—online vehicle price manipulation, and much more. Thi…
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How to Boost Revenue and Retention with Video Inspections
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20:59
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20:59Why do some dealership service departments foster lifelong customer loyalty while others struggle with defection? What if the key lies in leveraging transparency and technology to build trust and enhance the customer experience? In this week’s episode, sponsored by DriveSure, Zach Roberts, Service Director at Manly Automotive Group, shares how vide…
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The Most Important Metric You’re Not Tracking in Car Sales | Industry Spotlight
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26:54
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26:54Welcome to Industry Spotlight—a focused series hosted by Sam D’Arc, highlighting standout dealerships and innovative companies, and exploring the trends driving success in today’s automotive market. Today, Sam sits down with David Steinberg, CEO and Founder of Foureyes. This episode of the Car Dealership Guy Podcast is brought to you by Foureyes: F…
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