Manage episode 273995225 series 2739191
“The best healthcare results from a patient truly being seen” is a top takeaway from this week’s new Tim Talk. In this episode, Robin Hirsh-Wright, director, Palliative Care Services, Northern Light Home Care and Hospice joins Tim Dentry, president and CEO, Northern Light Health, to discuss the importance of recognizing all patients as fully human regardless of their sexuality, gender, race, or spirituality. Robin shares her views on what a comprehensive training program might include to better educate healthcare workers about LBGTQ+ identity and the rewards we can realize by taking the time to develop these skills, including increased patient satisfaction and the retention of a highly skilled workforce. This podcast also includes a discussion on gender preference pronouns and our role in supporting our patients’ preference in how they like to be identified.