Ep 15: The Ins and Outs of Customer Cancel Calls
Manage episode 278192410 series 2827196
In this episode, Allan answers the following questions:
1. Should I charge my customers a cancellation fee?
2. Should I have contracts with my customers?
3. What are some ways that I can enforce the contract without getting bad reviews?
4. When should I enforce contracts?
5. How do I save a customer from canceling whether they are in contract or not?
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